Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mariana Morales

National City,CA

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bilingual Secretary & Tax Prepared

Moreno's Public Services
11.2022 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained electronic filing systems and categorized documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Cashier Assistant Manager

7-Eleven Convenience Store
06.2021 - 05.2023


  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Reduced wait times by implementing effective queue management strategies during peak hours.
  • Quickly and accurately counted drawers at start and end of each shift.

Tax Preparer

Norma Solano Public Services
01.2018 - 10.2022
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Education

High School Diploma -

Chula Vista Senior High School
Chula Vista, CA
06.1992

Skills

  • Document Formatting
  • Office Administration
  • Appointment Scheduling
  • Multi-Line Phone Systems
  • Supply Ordering
  • File Management
  • Proofreading expertise
  • Customer Service

Certification

Notary

Tax Prepared

CTEC

Languages

Spanish
Full Professional

Timeline

Bilingual Secretary & Tax Prepared

Moreno's Public Services
11.2022 - Current

Cashier Assistant Manager

7-Eleven Convenience Store
06.2021 - 05.2023

Tax Preparer

Norma Solano Public Services
01.2018 - 10.2022

High School Diploma -

Chula Vista Senior High School

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Mariana Morales