Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

MARIANA MURRIETA

Wasco,CA

Summary

Hardworking and detail-oriented, para-professional offers skills in administrative clerical and legal research support. Always ready to support staff with any need and assist with resource materials. Well-trained in office equipment, legal forms and materials and legal resources. Excellent interpersonal, organizational and communication skills developed over 11 years of related experience. Driven to increase patron satisfaction while maintaining team efficiency and staying on top of daily demands. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am team-oriented and work well independently.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Library Technical Assistant

CDCR-WASCO STATE PRISON-RC
WASCO, CA
07.2013 - Current
  • I provide meaningful access to the judicial courts to inmate patrons. I conduct law library programs and recreational law library in all facilities of WSP-RC.
  • I provide legal research materials, court forms, assistance filling out forms, writs, proof of service, child custody, family law, probate law, translate forms, legal correspondence, publications and handbooks.
  • Analyze and decipher abstracts of judgment, sentencing guidelines, senate bills. I have experience in cataloging of material, maintaining shelf lists, ordering goods, evaluating for overdue fines for material.
  • I conduct legal research, knowledgeable with legal case law citations , divorce, child custody, CA Code of Regulations, Tile 15, Civil Rights, EEO laws. I use library technologies: the Dewey Decimal System, state library for resources, LLED computers, Concourse, Lexis Nexis, Court Link SOMS, ERMS, TEAMS, and JAWS, Microsoft Word office.
  • Refer correspondence to the appropriate legal staff for a reply; calendar any follow‐up deadlines for Priority Legal User status.
  • Created tutorials on how to use online databases for patrons who need assistance navigating the electronic resources available through the library.
  • Scanned documents into a digital format using specialized scanning technology.
  • Perform essential clerical work and coordinate and provide court forms and court related services, data entry, maintaining accurate record and archives of the records of service to inmates.
  • Review, screen, and process legal documents, correspondence, memoranda, notices, and forms through dictation or handwritten communication from the courts, counselors, litigation coordinator. Ensure that proper filings of the deadlines are met in a timely manner for court adjudication.
  • Provide paging services in housing units and restricted housing units. Establish plans of action for projects and completion of workloads with staff and collaborate with other departments.
  • I am knowledgeable statistical reporting, data entry, creating & drafting materials for staff training events and experience in mass public speaking.
  • I have inmate worker supervisory experience. I have experience in the inmate interviews and hiring process. I provide training to staff and inmates in the library by providing material and developing plans of action for implementation process. I conduct inmate staff evaluations, document staff performance, and establish job expectations & disciplinary procedures.
  • Generated overdue notices and followed up with patrons to recover items.
  • Collected fines from customers for overdue books and resources.
  • Performed circulation duties such as checking out and renewing materials, collecting fines, and assisting patrons with locating library resources.
  • I am Spanish Bilingual certified.

Medical Assistant & Phlebotomist

Wasco Medical Plaza
Wasco, CA
04.2008 - 07.2023
  • I was the new employee/ student trainer. I was the scribe for all of the practicing doctors and personal assistant for doctors.
  • I performed all vital signs on my patients. Obtained patients blood pressure, temperature, respirations, pulse.
  • I administered vaccines and maintained all vaccines log, assisted in minor surgeries, toe nail removals, abscess removals, suture packing wounds. Called and scheduled patients for appointments, call the laboratory to obtain patient lab results, and prepared blood and wound specimens for laboratory testing.
  • I have experience answering phones, calling in prescriptions to the pharmacies, doctor offices, and hospitals. I also know how to admit patients into the hospital.
  • I have strong communication skills and customer service because I was the primary patient care giver. I educated my patients in mental health, geriatrics, adult care, adolescent health care, maternal education and pediatric care.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician. Labeled and completed lab requisitions using ICD and CPT coding.
  • Organized patient charts before each day's clinic sessions began. Incorporated outside records into charts and EHR.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Employee Liaison Committee - Treasurer

Wasco State Prison
Wasco, CA
10.2019 - 12.2021
  • I held the chair position for Employee Liaison Committee ELC - Treasurer. I assisted in maintaining the institutions 501c3 organization funds and balance the accounts. I research IRS law, taxes information and business transactions. I assisted in creating fundraisers, food sales, and charity events for the institution. I create monthly monetary influx and loss reports and statistics on the ELC organization.
  • Coordinated communications between teams to ensure accurate information was shared in a timely manner.
  • Maintained up-to-date records of all interactions with customers or clients.
  • Analyzed feedback from stakeholders about current products or services in order to inform future decisions.
  • Compiled data from multiple sources for use in presentations or reports.
  • Supported the implementation of new technologies designed to improve customer experience with food sales.
  • Determined consumer needs to provide products and services appealing to larger market. Collaborated with senior management to identify areas of improvement within existing systems or strategies.

INSTITUTIONAL LIBRARY ADVISORY COMMITTEE MEMBER

Office Of Correctional Education, CA Dept. Of Corrections
Sacramento, CA
10.2016 - 01.2019
  • The Institutional Library Advisory Committee (ILAC) is a statewide committee comprised of Library stakeholders whom assist in developing statewide policies and procedures related to library service.
  • ILAC provide mentorship and guidance on complex library issues. An ILAC member is a recommending/advising body for OCE on library related concerns.
  • Responsible for organizing departmental trainings for library staff in many different topics for library services, institutional procedures and mandates. ILAC assists in collection development, piloting new programs, assisting with statewide training, etc.
  • ILAC members create their training topics and are an active participant in developing productive changes into the institutional library settings with guidance from the Library Administrator.
  • Compiled reports summarizing findings from research initiatives undertaken by the committee or its subcommittees.
  • Presented ideas for new programs and initiatives at monthly board meetings.
  • Maintained records of all discussions held during meetings, including minutes, agendas, handouts.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Facilitated communication between members of different committees regarding collaborative efforts.
  • Provided input on policy decisions related to program implementation, budgeting and resource allocation.
  • Developed strategies to address identified gaps in services and resources within the organization's scope of responsibility.
  • I have been able to travel to visit institutions throughout the state for diversifying and expanding my scope of knowledge in the institutional library field. ILAC assists with transition planning, legal matters, research, rehabilitative content to other librarians and departmental staff across the state.
  • ILAC is an advocate for student success and provides leadership to guide the future of library programs within the California Department of Corrections and Rehabilitation.
  • Served as a liaison between committees and other organizations working towards similar goals.

Case Records Technician

Wasco State Prison-RC
Wasco, CA
07.2010 - 07.2013
  • Classified information into chronological, alphabetical, or numerical order.
  • Provided technical assistance related to electronic databases for storing case records.
  • Responded promptly to requests from attorneys or court personnel for specific documents or other materials pertaining to a particular case.
  • Verified incoming paperwork for accuracy prior to entering it into the database system. Implemented new filing system and created updated forms.
  • Updated case records in accordance with applicable laws and regulations.
  • Answered questions about records or files.
  • Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.
  • I have experience in the following desks; Pre-Admit, 115 desk (8 mths), 969 B packet, Transfers desk, MCCF/CCF, COCF, Out to Court, Medical Chronos, Crafts Desk, File Desk, Paroles, Reception desk, WSP Lobby Switchboard operator. I have the ability to file numerical & alpha-numerical order.
  • I processed 115 status & reports, log and track all disciplinary reports. I processed files to be taken to case records analyst to have the inmates forfeiture of credit added to their current sentence. I worked with Ad-seg counselors, reception counselors to keep inmate C-file accurate and up to date. Prepared C-files for transport and court dates.
  • Completed audits for all 115 reports and processed all non-adjudicated reports on a weekly basis. Use state programs to be able to process inmate information to be inputted into all areas of the central file, and various desks that I assisted. I use my effective communication skills to get my work done. I am computer literate, and I am always willing to learn new things. I know how to use ATS, DDPS, OBIS, SOMS, ERMS, Inmate locator, Email, Microsoft Word, Excel, PowerPoint, CLETS. I also use my effective communications skills to create a better work environment for the workplace.
  • Maintained records of materials using logbooks or computers and generated computerized reports.

Education

High School Diploma -

Wasco High School
Wasco, CA
05-2006

Medical Assistant & Phlebotomy - Medical Assisting

North Kern Vocational School
Wasco, CA
05-2006

Certified Nursing Assistant - Nursing Assistant

North Kern Vocational School
Wasco, CA
05-2005

Administration of Justice

Bakersfield College
Bakersfield, CA

Skills

  • Library Services & Literary Knowledge
  • Skilled in legal resources and analytical research
  • Proficient in Legal Database Technology
  • Telephone Etiquette & Customer Relationship Management
  • Database Management & Computer Assistance
  • Administrative Support& Staff Supervision
  • Effective Project Creation & Completion, Display Creation
  • Sorting and Processing Donations, Cataloging of Materials,Material Shelving
  • Patron Registration and customer service
  • Processes and Procedures for department operations manuals
  • Penal codes, regulations, state and federal laws
  • Community Outreach
  • Public speaking and staff training
  • Bilingual Certified-Spanish

Languages

Spanish
Professional

Certification

Transformative Correctional Communication Specialist

Medical Assistant & Phlebotomist

Certified Nursing Assistant

References

References available upon request.

Timeline

Employee Liaison Committee - Treasurer

Wasco State Prison
10.2019 - 12.2021

INSTITUTIONAL LIBRARY ADVISORY COMMITTEE MEMBER

Office Of Correctional Education, CA Dept. Of Corrections
10.2016 - 01.2019

Library Technical Assistant

CDCR-WASCO STATE PRISON-RC
07.2013 - Current

Case Records Technician

Wasco State Prison-RC
07.2010 - 07.2013

Medical Assistant & Phlebotomist

Wasco Medical Plaza
04.2008 - 07.2023

High School Diploma -

Wasco High School

Medical Assistant & Phlebotomy - Medical Assisting

North Kern Vocational School

Certified Nursing Assistant - Nursing Assistant

North Kern Vocational School

Administration of Justice

Bakersfield College

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MARIANA MURRIETA