Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Mariana Nassif

West Roxbury,MA

Summary

To obtain a challenging, high-end sales position where I can use my expertise and experience to accelerate my career.

Professional beauty consultant with proven experience in skincare, makeup, and customer service. Adept at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Bloomingdale's
02.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Realtor

Tullish and Clancy Real Estate
08.2023 - 02.2024


  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.

Business Manager

Randolph Center Auto/ Ocean St. Auto
01.2021 - 01.2024
  • Increased customer retention by 20%
  • Reduced fraudulent charges by 50%
  • Reduced customer complaints by 50%
  • Drove business decisions and reduced operational costs
  • Re-staffed entire business
  • Payroll, Accounting, Customer Service
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Communicated with customers and vendors positively with particular attention to problem resolution.

Sales Representative

Sunday Riley Modern Skin Care
01.2022 - 01.2023
  • Floor sets and displays
  • High sales $250 an hour
  • Experienced in Sephora, Ulta, Macy's, Saks, and Neiman Marcus doors
  • Coordinated with Department Store executives for events
  • Promoted to coordinator of specialty department stores
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Aesthetician

Benefit Cosmetics
01.2017 - 01.2022
  • Sales of $200 per hour
  • Macy's, Sephora and Ulta door experience- Newbury St. and Charles St. Boutiques, Opened and ran Macy's South Shore Brow Bar as well as Macy's Downtown Crossing Brow Bar
  • Managed free standing boutique
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Ad, vised clients on proper home-care regimens.
  • Recommended retail products for at-home use.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Sterilized equipment for patient treatments.
  • Event planning
  • Payroll, Employee training
  • Customer service

Education

Real Estate Salesperson Training -

Freedom Trail Realty School
01.2023

Medical Coding and Billing Certificate -

MassBay Community College
01.2021

Aesthetics and Makeup Artistry Diploma -

Elizabeth Grady School of Esthetics and Massage Therapy
01.2011

Skills

  • Management
  • Problem solving
  • Communication
  • Leadership
  • Pre-and Post-operative care
  • Customized treatment plans
  • Dermaplaning techniques
  • Microdermabrasion proficiency
  • Advanced skincare techniques
  • Anti-aging treatments

References

Available upon request.

Certification

Licensed Aesthetician, MA and FL

Realtor

Languages

Spanish
Native or Bilingual

Timeline

Beauty Advisor

Bloomingdale's
02.2024 - Current

Realtor

Tullish and Clancy Real Estate
08.2023 - 02.2024

Sales Representative

Sunday Riley Modern Skin Care
01.2022 - 01.2023

Business Manager

Randolph Center Auto/ Ocean St. Auto
01.2021 - 01.2024

Aesthetician

Benefit Cosmetics
01.2017 - 01.2022

Medical Coding and Billing Certificate -

MassBay Community College

Aesthetics and Makeup Artistry Diploma -

Elizabeth Grady School of Esthetics and Massage Therapy

Real Estate Salesperson Training -

Freedom Trail Realty School

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