Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariana Palomares

Phoenix,AZ

Summary

Reliable and upbeat, successful at ensuring customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. I am knowledgeable about product merchandising, payment processing and cleaning. multiple years of experience with customer service. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Associate

Amazon
10.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Checked packages and merchandise for damage and notified vendors.
  • Maintained clean, orderly work environment free of hazards.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.

Product Demonstrator

Food City Supermarkets
01.2019 - 02.2022
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Provided electrolytes product samples, coupons, informational brochures and incentives to persuade people to buy products.
  • Recommended specific product options to meet customer needs.
  • Assisted customers with product selection based on individual needs and preferences.
  • Maintained knowledge of current promotions and product features.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

Crew Team Member

McDonald's Restaurant
02.2019 - 07.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

High School Diploma -

Sierra Linda High School
3434 South 67th Ave, Phoenix, AZ 85043
05.2020

Skills

  • Workplace Safety
  • Management Support
  • Data Entry
  • Cash Handling
  • Client Support
  • Bilingual(english & spanish)
  • Conflict Resolution
  • Effective Communication
  • Microsoft and macOS experience

Timeline

Associate

Amazon
10.2023 - Current

Crew Team Member

McDonald's Restaurant
02.2019 - 07.2021

Product Demonstrator

Food City Supermarkets
01.2019 - 02.2022

High School Diploma -

Sierra Linda High School
Mariana Palomares