Mariana Ramirez
Burlington,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Restaurant Owner
Titi's mexican Cuisine
Melvern, Kansas
10.2024 - Current
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Created promotions and special events to attract customers and boost sales.
- Updated website content regularly in order to promote upcoming events and specials being offered at the restaurant .
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Distributed food to service staff for prompt delivery to customers.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Team Leader
Gates Corporation
iola, KS
07.2022 - 09.2024
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Collaborated with other departments to ensure alignment of goals across teams.
- Maintained a positive work environment that promoted collaboration between team members.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained daily inventory to facilitate successful material distribution.
Manager in Charge
Fajitas Mexican Grill
Oskaloosa, Kansas
08.2020 - 05.2022
- Reviewed financial statements regularly; identified areas for cost reduction initiatives.
- Organized regular team meetings to discuss project progress and address any issues or concerns.
- Developed and implemented strategies to manage staff productivity, workflow, and efficiency.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer relations.
- Partnered with vendors to negotiate contracts for services that met organizational needs.
- Maintained accurate records of payroll information, attendance logs, time sheets.
Education
BBA - Engineering Management
Technological Institute
Mexico03-2021
Skills
- Team leadership
- Vendor negotiation
- Problem solving
- Business planning
- Marketing strategy implementation
- Business marketing
- Schedule management
- Multilingual communication
- Financial planning
- Staff hiring
- Staff supervision
- Cost control
- Team building
- Multitasking
- Customer service
- Menu design
- Restaurant marketing
Languages
Spanish
Professional
Timeline
Restaurant Owner
Titi's mexican Cuisine
10.2024 - Current
Team Leader
Gates Corporation
07.2022 - 09.2024
Manager in Charge
Fajitas Mexican Grill
08.2020 - 05.2022
BBA - Engineering Management
Technological Institute
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