Mariana Ramirez-Ruiz
Manitowoc,USA
Summary
Business Administration student at UW-Stevens Point with strengths in customer service, organization, and bilingual communication. Experienced in administrative support, teamwork, and leadership through work and community initiatives. Seeking an internship to apply business knowledge and grow professionally.
Overview
6
6
years of professional experience
Work History
Work Study Student
University of Wisconsin Stevens Point Financial Aid
09.2023 - Current
- Organizing documentation for accessibility and ensuring compliance with established administrative protocols.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
Busser/Waitstaff
Golden Flame
10.2021 - 12.2022
- Maintained a clean and organized work environment to enhance productivity and operational efficiency.
- Accurately received, recorded, and communicated customer orders to ensure timely and efficient service.
Customer Service member
Fleet Farm
10.2019 - 12.2021
- Established a welcoming atmosphere for customers by proactively greeting them and assisting in directing them to suitable products.
- Processed over 100 daily transactions with accuracy, ensuring customer satisfaction and minimizing errors.
- Managed and allocated responsibilities to a team of cashiers at designated cash register stations to optimize operational efficiency.
- Issued Department of Natural Resources (DNR) licenses.
Education
B.A. - Business Administration, Minor in Arts
University of Wisconsin Stevens Point
Stevens Point, WI12-2026
High School Diploma - undefined
Lincoln High School
Manitowoc, WI06.2023
Skills
- Bilingual communication
- Microsoft Excel
- Power Point
- Microsoft word
- Google Workspace
- Data entry
- Record management
- Team collaboration
LANGUAGES
English-Proficient
Spanish- Native
Accomplishments
Co-designed and implemented a program with peers to combat food insecurity; secured ongoing participation and support, positively impacting low-income families in Manitowoc, Wisconsin.
Timeline
Work Study Student
University of Wisconsin Stevens Point Financial Aid
09.2023 - Current
Busser/Waitstaff
Golden Flame
10.2021 - 12.2022
Customer Service member
Fleet Farm
10.2019 - 12.2021
High School Diploma - undefined
Lincoln High School
B.A. - Business Administration, Minor in Arts
University of Wisconsin Stevens Point
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