MARIANA ROJAS
Alameda,CA
Summary
Bilingual professional with extensive experience in educational coordination, cross cultural communication and operational management. A native Spanish speaker with 25 years of residency in the Bay Area, offering a unique blend of corporate teaching experience, legal/financial translation, and high-level administrative support. Eager to leverage a unique blend of teaching, advocacy, and logistical skills to contribute to a dynamic learning environment.
Overview
2027
2027
years of professional experience
Work History
Translator
Apoyo Financiero
Concord, CA
2018 - Current
- Facilitated translation of complex legal, financial, and marketing documentation between English and Spanish.
- Ensured 100% accuracy in technical terminology for critical documentation.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Managed sensitive data with total discretion.
Quality Assurance Analyst
7.ai (formerly 24/7 Customer)
Alameda, CA
2011 - 2015
- Executed end-to-end functional testing for Conversational AI and IVR systems for global leaders in the airline and hospitality industries.
- Collaborated with development teams to identify, document, and resolve defects efficiently.
- Developed and executed test cases based on user requirements and technical specifications.
- Participated in cross-functional meetings to align QA objectives with project goals effectively.
International Sales Coordinator
Wham-O
Emeryville, CA
2004 - 2005
- Coordinated international sales efforts, ensuring timely communication across global teams.
- Supported order processing and logistics to enhance customer satisfaction and delivery efficiency.
- Collaborated with cross-functional teams to streamline processes and improve operational effectiveness.
Corporate English Language Instructor
ACE English for Business
Mexico City, Mexico
- Delivered on-site language training to executives at major firms in the tech, manufacturing, and finance sectors.
- Developed lesson plans focused on industry-specific terminology to enhance cross-border business communication.
- Collaborated with management to align training programs with organizational objectives
Education
Bachelor of Science - International Business
Tecnologico De Monterrey
MexicoSkills
- Languages: Native Spanish (Mexico) Full Professional English Proficiency
- Instruction: Business English (ESL), Curriculum Adaptation
- Operations: International Logistics, Legal/Financial/Marketing Translation
- Cultural awareness
- Cross-cultural training
Timeline
Translator
Apoyo Financiero
2018 - Current
Quality Assurance Analyst
7.ai (formerly 24/7 Customer)
2011 - 2015
International Sales Coordinator
Wham-O
2004 - 2005
Corporate English Language Instructor
ACE English for Business
Bachelor of Science - International Business
Tecnologico De Monterrey