Mariana Swain
Greeley,Colorado
Summary
Seasoned worker with a proven track record as a Barista, excelling in exceptional customer service and team collaboration. Knowledgable in coffee preparation and drink customization, I foster a welcoming atmosphere while effectively managing workflow. My commitment to friendship and punctuality enhances productivity and work satisfaction.
Overview
4
4
years of professional experience
Work History
Barista
The Human Bean
La Salle, CO
06.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Assistant Track Coach Official
District 6
Greeley, CO
03.2021 - 03.2024
- Promoted a positive team atmosphere with effective motivational techniques, fostering camaraderie among athletes.
- Maintained accurate records of athlete progress, using data-driven analysis to adjust training plans as needed.
- Established clear expectations for behavior both on and off the track, upholding high standards of sportsmanship among athletes.
- Ensured compliance with governing body rules and regulations during competitions as an official representative.
Education
Nursing -
University of Northern Colorado
Greeley, COSkills
- Outgoing and friendly
- Time management
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Menu memorization
- Coffee expertise
- Drink customization
- Conversant in Spanish
- Team collaboration
- Workflow management
Timeline
Barista
The Human Bean
06.2022 - Current
Assistant Track Coach Official
District 6
03.2021 - 03.2024
Nursing -
University of Northern Colorado