Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Mariana Vasquez

Oceanside,CA

Summary

Dynamic and dedicated professional with a proven record. Excelling in high-pressure environments and demonstrating exceptional multitasking and customer service skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Waitress/ Food Runner

Denny's Restaurants Franchise Association
04.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Waitress/ Bakery Prep

San Luis Rey Bakery And Restaurant
02.2022 - 09.2024
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.

Night Shift Prep / Trainer

Petersons Donut Corner
09.2022 - 08.2023
  • Maintained stock of products and ordered new products when stock was running low.
  • Coordinated with production managers, monitoring material movement in and out of facility.
  • Assisted new employees in acclimating to their roles within the company quickly and efficiently via comprehensive orientation programs tailored to nighttime workers.
  • Trained staff members to perform inventory management, customer service and maintenance.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.

Cashier Team Lead

Sr. Albertos
01.2018 - 06.2022
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Operated POS cash register and equipment to collect payments.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Collaborated with management to develop strategies for improving the overall dining experience.

Skills

  • Customer Service
  • Strong multitasking
  • Team Collaboration
  • Cash Handling
  • Safe Food Handling
  • Beverage Preparation
  • Sales Techniques
  • Reliable and Responsible
  • Teamwork and Collaboration
  • Attention to Detail
  • Food and Beverage Service
  • Time Management
  • Cleanliness

Certification

California Dept. of Alcoholic Beverage Control

RBS Certified

Server ID: 313533895

Languages

Spanish
Native or Bilingual

Timeline

Waitress/ Food Runner

Denny's Restaurants Franchise Association
04.2024 - Current

Night Shift Prep / Trainer

Petersons Donut Corner
09.2022 - 08.2023

Waitress/ Bakery Prep

San Luis Rey Bakery And Restaurant
02.2022 - 09.2024

Cashier Team Lead

Sr. Albertos
01.2018 - 06.2022
Mariana Vasquez