Mariana Vazquez
Salt Lake,UT
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
Sugarhouse Veterinary Hospital.
05.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Front Desk Receptionist/ Office Assistance
Holy Cross Ministries
09.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Help and assist client in stressful and hardships.
Veterinary Assistant
MidValley Animal Clinic
01.2021 - 01.2022
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Answered owner animal health questions and advised on best care practices.
Education
High School Diploma -
Horizonte Training And Instructional Center
Salt Lake City, UT05.2017
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling
- Office Administration
- Document Management
- Mail distribution
- Fluent in Spanish
Timeline
Receptionist
Sugarhouse Veterinary Hospital.
05.2023 - 04.2024
Front Desk Receptionist/ Office Assistance
Holy Cross Ministries
09.2021 - 05.2022
Veterinary Assistant
MidValley Animal Clinic
01.2021 - 01.2022
High School Diploma -
Horizonte Training And Instructional Center