Mariana Elizabeth Calderon Martinez
Aurora,CO
Summary
· Proven track record in enhancing customer engagement and teamwork adept in problem-solving and relationship building.
· Excelled in coordinating tasks and managing financial goals.
· Focused Translator with highly developed understanding of Spanish language.
· Skilled in quickly and accurately translating written documents and audio recordings.
· Committed to providing quality service and results.
Overview
9
9
years of professional experience
Work History
Sales Manager's Assistant/Team Leader Manager
Galaxy Express Wholesale
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Translated documents from english to spanish.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
Assistant Project Manager/Assistant General Manager
MTZ Exteriors Inc
01.2020 - 10.2022
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Salesclerk
Carniceria Tarahumara
03.2016 - 12.2019
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
Education
High School Diploma -
Hinkley High School
Aurora, CO05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Relationship Building
- Document Translation
- Fluent Bilingualism
Timeline
Sales Manager's Assistant/Team Leader Manager
Galaxy Express Wholesale
10.2022 - Current
Assistant Project Manager/Assistant General Manager
MTZ Exteriors Inc
01.2020 - 10.2022
Salesclerk
Carniceria Tarahumara
03.2016 - 12.2019
High School Diploma -
Hinkley High School
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