MARIANA PLATA
Phoenix,AZ
Summary
Energetic, optimistic, and professional individual with a proven track record of providing exceptional customer service in fast-paced work environments. Excels at building strong relationships and delivering top-notch service, whether working one-on-one or in groups. Demonstrates natural initiative and high motivation to adapt to new challenges. Known for outstanding ability to multitask with 5+ years of experience in customer service, cash management, administrative tasks, and medical recording. Easy-going and friendly personality enhances ability to connect with others and create a positive work environment.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Family Dollar
07.2024 - 12.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Pharmacy Technician
CVS Pharmacy
08.2023 - 01.2024
- Produced prescription labels and fulfilled medication orders, supervised cash/credit card handling, and proper insurance billing to ensure a successful customer experience. Calculated dosages, maintained inventory
Processing Technician
CSL Plasma
09.2021 - 03.2022
- Successfully prepared plasma bottle collection for sampling.
- Collect and process all donor tubes for testing, prepared testing samples for shipment, label samples and freeze plasma bottles collected for final packing and shipment.
- Pack final samples for shipment.
- Assist Phlebotomists with disconnection and after care of donors.
Patient Access/ Registration
Christus St Vincent Medical Center
01.2021 - 08.2021
- Computerize, collect, and input insurance cards and demographic information and consent forms into electronic health record (EHR) using Epic medical program.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Graduate Certificate - Logistics Dispatching
Dispatcher University
Remote05-2025
Medical Assistant Diploma - Medical
Phoenix Job Corps
Phoenix, AZ02-2018
Skills
- Reliable and dependable industrious worker
- Clear oral and written communication
- Initiative-taker with ardent desire to learn
- Exceed in medical recording
- Exceed on Admin Tasks
- Cooperate and work well with others
- Exceed in cash management
- Bilingual-Spanish
- Problem-solving abilities
- Multitasking Abilities
- Adaptability
- Good manufacturing practices
Timeline
Assistant Store Manager
Family Dollar
07.2024 - 12.2024
Pharmacy Technician
CVS Pharmacy
08.2023 - 01.2024
Processing Technician
CSL Plasma
09.2021 - 03.2022
Patient Access/ Registration
Christus St Vincent Medical Center
01.2021 - 08.2021
Graduate Certificate - Logistics Dispatching
Dispatcher University
Medical Assistant Diploma - Medical
Phoenix Job Corps
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