Mariana Savannah Solis
Katy,TX
Summary
Adept at enhancing customer experiences and streamlining operations, my tenure at Tropical Smoothie Clearwater showcased my ability to master sales techniques and foster team collaboration. Leveraging skills in cash handling and customer service, I consistently contributed to a positive work environment and efficient service delivery, marking a significant impact on operational excellence.
Overview
2
2
years of professional experience
Work History
Team Member
Tropical Smoothie Cafe
Clearwater, FL
07.2024 - 11.2024
- Cleaned and sanitized equipment used in food preparation process.
- Presented tasteful and attractive dishes to customers, kept sanitized and orderly kitchen environment and stored food and supplies properly for efficient retrievability.
- Maintained cleanliness and order in the kitchen area.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Operated kitchen equipment safely, including slicers and blenders.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Managed closing duties such as cleaning walk-in coolers and freezers.
- Cut, sliced, and diced vegetables and fruits for meal prep.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted and balanced cashier drawers.
- Operated cash registers to process payments from customers.
- Rotated through series of different stations based on team needs.
- Provided customer service support to ensure satisfaction.
- Looked for ways to go above and beyond job requirements.
- Adhered to safety guidelines while operating machinery or stocking shelves.
Cashier/Food Preparer
Planet Smoothie
Pinellas Park, FL
01.2024 - 06.2024
- Maintained current knowledge of store promotions to highlight sales to customers.
- Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
- Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
- Ensured compliance with health department regulations regarding food safety standards.
- Weighed out ingredients accurately according to recipe requirements.
- Operated cash register to process payments from customers.
- Processed customer payments quickly and returned exact change and receipts.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Ensured compliance with all safety regulations within the store environment.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
Retail Store Associate
Once Upon A Child Consignment
Largo, FL
02.2023 - 01.2024
- Greeted customers upon entering the store and provided assistance.
- Answered questions about current promotions and resolved issues according to store policies.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Greeted customers to determine wants or needs.
- Built and maintained strong working relationships with team members.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Resolved customer complaints in a professional manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
High School Diploma -
Mayde Creek High School
Katy, TX06-2025
Skills
- Guest inquiries
- Money handling
- Attention to detail
- Cleaning and sanitizing
- Written and verbal communication
- Daily reporting
- Product recommendations
- Team collaboration
- Checkout monitoring
- Cash register operation
- Order taking
- Basic math
- Ordering and stocking
- Customer relations
- Product knowledge
- Cash handling
- Customer service
- Inventory restocking
- Sales transactions
- Patience and empathy
- Cash register systems
- Professionalism and courtesy
- Dependability and reliability
- Retail merchandising
- Multitasking and organization
- Regulatory compliance
- Training and onboarding
- Cleaning
About me
- I am a very trustworthy compassionate person
- very dependable
- Love for all animals
- Quick learner
- Love to read
- Responsible
References
References available upon request.
Timeline
Team Member
Tropical Smoothie Cafe
07.2024 - 11.2024
Cashier/Food Preparer
Planet Smoothie
01.2024 - 06.2024
Retail Store Associate
Once Upon A Child Consignment
02.2023 - 01.2024
High School Diploma -
Mayde Creek High School
Similar Profiles
Tubria BlackTubria Black
Team Leader at Tropical Smoothie CafeTeam Leader at Tropical Smoothie Cafe
Susanna ZahnSusanna Zahn
Crew Member at Tropical Smoothie CafeCrew Member at Tropical Smoothie Cafe
Shaelyn RichardShaelyn Richard
Assistant General Manager at Tropical Smoothie CafeAssistant General Manager at Tropical Smoothie Cafe