Marian Jordan
Project Manager
Moorhead,MN
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work History
Project Manager
AMERICAN RED CROSS
Fargo, ND
01.2020 - Current
- Independently provided functional expertise to the Regional Disaster Officer and Volunteer Leadership at a regional level and toke full cycle responsibility to provide service delivery programs within a defined geography under the supervision and authority of a Senior
- DPM and Regional Disaster Officer
- Developed operational guidance, and support of a team of trained volunteer leaders, volunteers and partners that were on standby ready to deliver/support the services of disaster preparedness, response, and recovery programs in the Eastern North Dakota and Northwest Minnesota Region
- Lead and supported volunteer recognition and engagement opportunities
- Served in planning capacity in anticipation of larger response and recovery scenarios which included divisional coordination, multi-agency planning,, and participation in local/ regional/national deployment opportunities
- Provided oversight and support to local responses through the deployment of volunteer leaders and volunteers daily in a rapid and accessible manner
- If qualified volunteer leadership is unavailable, serve during times of disaster as the operational leadership
- Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division.
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
PROGRAM COORDINATOR
LUTHERN SOCIAL SERVICES OF MN
Moorhead, MN
01.2017 - 01.2020
- Acted as RAAN Grant Program Coordinator and oversaw project management while participating in community engagement and client management activities
- Administer and oversaw LSSMN fund raising operations for programs as well as community outreach within my designated coverage area
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Organized and managed program development from conception through successful execution.
- Assisted with community resources for healthcare and mental health.
- Designed program implementation and maintenance plan.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Scheduled and organized program-related meetings and events
- Created and maintained program records, reports, presentations, and proposals
- Facilitate positive relations between the program team, the public, the media
- Other departments within the organization, and all other involved parties.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
ADVOCATE
ARMED FORCES SERVICE CORP
Mclean, VA
01.2013 - 01.2017
- (Confidential Clearance)
- Independently provided the Army’s severely injured and ill soldiers and their families with a system of advocacy and follow-up support to assist the soldiers as he/she transitions back into military service or into the civilian community
- Proficient with a Variety of the soldiers/veterans/family members/ caregivers field concepts practices and procedures; ability to rely of extensive experience and judgement to plan and accomplish goals
- Assisted transitioning OEF/OIF/OND Veterans suffering multiple complex health problems including post-traumatic stress (PTSD), Traumatic Brain Injury (TBI), amputations and burns
- Independently provided case management and referral services for issues to include: homelessness, Sexual Abuse, career/ education, job transfers, incarceration, mental health, substance abuse, financial, and resolving crises situation with the ability to establish priorities, work independent and proceed with objectives without supervision
- Collaborate with Local nonprofits, which resulting in the awarding of approximately $50,000 to Solders and Families throughout the years as a result diminishing homelessness, starvation, immediate needs, home adaptation, and lack to transportation to medical facilities.
- Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Planned and implemented process improvements and reporting systems to streamline operations.
- Conducted onboarding to acclimate participants to program philosophies and benefits.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Worked with clients to improve life choices and maximize benefits of programs.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Improved operations through consistent hard work and dedication.
CASE MANAGER
ADVOCATES, INC
Framingham, MA
01.2010 - 01.2013
- Helped identify personal and interactive problems and provide individual, family case management services to child and family in home, with interventions focusing primarily on the family and addressing the school, peers, community and individual needs
- Responsible to managing and counseling juvenile delinquents, this involves discussions of personal life and feelings
- Conducted family assessments focusing on strengths and positive connotations to enlists the full cooperation and participation of youth and family in the assessment and treatment planning
- Collected information about clients, using interviews, case history, and observation techniques and assessment method to develop psychosocial assessments
- Provided family therapeutic treatment intervention for assigned case load consisting of 5 to 6 family during 3 to 6 months duration of treatment.
SOUTHEASTERN MASSACHUSETTES LEGAL ASSISTANCE CORPS, COURT APPOINTED SPECIAL ADVOCATE
Framingham, MA
01.2007 - 01.2010
- Provided independent factual Case Management services to the court regarding families of varying economic, cultural and functional levels
- Monitored cases following a court hearing or decisions as designated by the court
- Provided written and detail report to the court, attend court hearing concerning the clients, participate in case conferences, maintain complete records including appointments, interview, background investigation and information gather about the client and the client life circumstances
- Conducted independent and objective analyzes concerning families/individual progress tracking towards their goal via regularly scheduled one on one home/office visits, telephone contacts and documentation via progress notes
- Communicate and worked closely with various social services agencies including staff advocacy Coordinators
Education
J.D. - Law
UNIVERSITY OF MASSACHUSETTS AT DARTMOUTH SCHOOL OF LAW
North Dartmouth, MA 06.2003 - 05.2007
Bachelor’s Degree - Political Science, International Relations, Economics
UNIVERSITY OF MASSACHUSETTS AT DARTMOUTH
North Dartmouth, MA 06.1999 - 05.2003
Skills
Advanced problem solving
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Reduced department operating costs by 15% 9 months.
Affiliations
- Lions Club
- Rotary International
Timeline
Project Manager
AMERICAN RED CROSS
01.2020 - Current
PROGRAM COORDINATOR
LUTHERN SOCIAL SERVICES OF MN
01.2017 - 01.2020
ADVOCATE
ARMED FORCES SERVICE CORP
01.2013 - 01.2017
CASE MANAGER
ADVOCATES, INC
01.2010 - 01.2013
SOUTHEASTERN MASSACHUSETTES LEGAL ASSISTANCE CORPS, COURT APPOINTED SPECIAL ADVOCATE
01.2007 - 01.2010
J.D. - Law
UNIVERSITY OF MASSACHUSETTS AT DARTMOUTH SCHOOL OF LAW
06.2003 - 05.2007
Bachelor’s Degree - Political Science, International Relations, Economics
UNIVERSITY OF MASSACHUSETTS AT DARTMOUTH
06.1999 - 05.2003
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