Mariane Gosselin
Salem,NH
Summary
Dedicated administrative professional possessing first-rate communication skills and personable demeanor demonstrated across 14 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
24
24
years of professional experience
Work History
Administrative Medical Assistant
Lamprey Health Care
03.2010 - 02.2024
- Obtained pre-authorization from insurance companies ahead of medical services.
- Received and routed laboratory results to correct clinical staff members.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Supported physicians during examinations by obtaining vital signs and recording pertinent medical history information for accurate diagnoses.
- Developed risk management strategies to mitigate potential disruptions in the supply chain.
- Conducted regular research to identify trends and cost saving opportunities.
- Performed monthly reconciliation of open purchasing orders.
- Assessed areas of service concern and developed improvement plans.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Sourced vendors, built relationships, and negotiated prices.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Generated reports, documents and analysis for management review and approval.
- Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
- Evaluated emergency management policies, identifying areas for improvement and suggesting actionable solutions.
- Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants.
- Facilitated emergency management training for staff and conducted emergency drills.
- Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
Mental Health Assistant
Lamprey Health Care/Health Connections
03.2010 - 10.2013
- Aided in the development of behavioral management plans, offering guidance on effective techniques for managing challenging behaviors.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Provided therapeutic activities to assist with patient development.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Organized recreational activities to assist in patient recovery.
- Assisted in development of therapeutic activities for patients.
- Provided crisis intervention services, ensuring timely response and appropriate action during emergency situations.
Circuit Board Technician
Circuit Board
02.2000 - 05.2009
- Identified and corrected defects to bring completed products in line with tolerances.
- Troubleshot and resolved complex circuit board issues, ensuring optimal performance and minimal downtime.
- Coordinated closely with other departments to address and resolve any cross-functional issues related to circuit board assembly.
- Facilitated open communication among team members, fostering collaboration and efficient problem-solving during challenging projects.
Education
Bachelor of Science - Applied Psychology
University of New Hampshire
Durham, NH12.2024
Associate of Arts - Applied Psychology
Nashua Community College
Nashua, NH12.2023
No Degree - Language Interpretation And Translation
Southern New Hampshire University
Hooksett, NH12.2011
Billing And Coding - Medical Insurance Billing
Northeast Technical Institute
Scarborough, ME12.2009
Certified Medical Assistant - Medical Assisting
Northeast Technical Institute
Scarborough, ME12.2008
Skills
Scheduling Tests and Procedures
- Accounting
- Regulatory Compliance
- Insurance billing procedures
- Inventory Management
- Medical Billing
- Patient Eligibility Requirements
- CPR Certified
- Medical Coding
- Cash drawer processing and Bank drop-off
- EMR and Athena Software
- Insurance Verification
- Data Entry Software
- Medical Transcription
- Data Management
- Critical thinking abilities
- Epic Systems
- Cash Handling
- Understanding of medical ethics
- Flexible Schedule
- Medical billing and coding
- Prescription Refills
- Schedule Management
- Database Administration
- Clinical Medical Assistance
- OSHA Compliance
- Data Entry
- Organizational and Planning Skills
- Emergency Procedures
- Supply Ordering
- Microsoft Office Suite proficiency
- Spreadsheet tracking
- Multitasking and Organization
- Workload Management
- Office Administration
- Equipment Troubleshooting and Maintenance
- Records Management
- Order Purchasing
- Customer Service
- Clinical Support
- Understanding of medical terminology
- Patient Confidentiality Maintenance
- Computer Skills/IT Help Desk
Languages
Portuguese
Professional Working
Spanish
Full Professional
Timeline
Administrative Medical Assistant
Lamprey Health Care
03.2010 - 02.2024
Mental Health Assistant
Lamprey Health Care/Health Connections
03.2010 - 10.2013
Circuit Board Technician
Circuit Board
02.2000 - 05.2009
Bachelor of Science - Applied Psychology
University of New Hampshire
Associate of Arts - Applied Psychology
Nashua Community College
No Degree - Language Interpretation And Translation
Southern New Hampshire University
Billing And Coding - Medical Insurance Billing
Northeast Technical Institute
Certified Medical Assistant - Medical Assisting
Northeast Technical Institute
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