Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianela Linares

Bay Shore,NY

Summary

Dedicated healthcare services professional with over two decades of experience in patient account management, medical billing, and client services. Expert in handling daily interactions with clients dealing with addiction, providing exceptional customer service to Spanish-speaking patients, and managing billing for over 100 insurance providers, including Medicare and Medicaid. Skilled in scheduling psychiatric evaluations, managing medication for clients, and ensuring compliance with HIPAA regulations. Adept at financial reconciliation, producing monthly reports, and maintaining the accuracy of account receivables and daily closing processes.

Overview

19
19
years of professional experience

Work History

Account Clerk

Town Of Babylon Democratic Committee
Bay Shore, NY
10.2022 - 10.2024
  • Manage intake and billing for clients with substance use and mental health needs
  • Schedule psychiatric evaluations and coordinate medication distribution
  • Maintain confidential patient records and ensure HIPAA compliance
  • Handle Medicare, Medicaid, and third-party insurance claims for over 100 providers
  • Provide bilingual customer service, supporting Spanish-speaking clients
  • Conduct financial reconciliation and prepare monthly reporting
  • Assist in resolving billing issues and managing patient account inquiries

Medical Biller

Brookhaven Memorial Hospital Medical Center
Patchogue, NY
06.2014 - 06.2021
  • Handled medical billing for cardiac and nephrology departments, including specialized coding and claims submission
  • Assisted patients with completion of CMS-2728 forms for End-Stage Renal Disease (ESRD) reporting and Medicare eligibility
  • Processed Medicare, Medicaid, and private insurance claims, ensuring accuracy and compliance with billing regulations
  • Verified insurance benefits, obtained pre-authorizations, and resolved billing discrepancies
  • Maintained HIPAA-compliant patient records and provided bilingual support to Spanish-speaking clients
  • Collaborated with providers and clinical staff to ensure accurate documentation and timely reimbursement
  • Contributed to monthly reconciliation and supported audit preparation and reporting

Senior Account Representative

Good Samaritan Hospital Medical Center
West Islip, NY
10.2005 - 12.2014
  • Oversaw patient accounts with a focus on billing accuracy, collections, and payment resolution for high-volume claims
  • Handled Medicare, Medicaid, and commercial insurance billing across multiple departments
  • Served as a primary point of contact for patients and families regarding financial assistance and payment options
  • Conducted account audits, resolved escalated billing disputes, and ensured compliance with HIPAA and hospital policies
  • Provided bilingual support to Spanish-speaking patients, improving communication and service delivery
  • Trained and mentored junior billing staff on best practices, internal procedures, and compliance standards
  • Collaborated with clinical departments to ensure timely and accurate charge capture and account updates

Education

City University of New York

Skills

  • Billing accuracy
  • Insurance verification
  • Claims processing
  • Financial reconciliation
  • Patient account management
  • Customer service

Timeline

Account Clerk

Town Of Babylon Democratic Committee
10.2022 - 10.2024

Medical Biller

Brookhaven Memorial Hospital Medical Center
06.2014 - 06.2021

Senior Account Representative

Good Samaritan Hospital Medical Center
10.2005 - 12.2014

City University of New York

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