Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianela Lojan

Ridge,NY

Summary

Dynamic and detail-oriented House Manager / Property Manager with extensive experience in managing Private residences excelling in multi-tasking and organizational skills. Proven ability to enhance guest satisfaction through meticulous cleaning and personalized service. Adept at managing laundry and event planning, ensuring a pristine environment while fostering teamwork and communication among staff.

Knowledgeable property manager with strong background in managing household operations and ensuring smooth daily activities. Proven track record of implementing efficient systems that enhance household functionality and provide seamless support to residents. Demonstrated skills in budget management and staff coordination, contributing to well-organized and harmonious living environment

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.

Overview

8
8
years of professional experience

Work History

House Manager /Assistant Property Manager

COSMIC STUDIOS
03.2021 - Current
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Planned special events such as parties or family gatherings with attention to detail and organization.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
  • Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
  • Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
  • Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
  • Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
  • Ensured guest satisfaction, orchestrating detailed preparations for high-profile events and gatherings.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Maintained required records of work hours, budgets and payrolls.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Kept accurate records of all resident and tenant correspondence.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
  • Communicated effectively with owners, residents, and on-site associates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Head Housekeeper / House Manager

641 Production LLC
04.2021 - 09.2021
  • Completed schedules, shift reports and other business documentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Communicated repair needs to maintenance staff.
  • Managed laundry, including sorting, washing, drying and ironing.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Managed household staff while parents were away.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Evaluated employee performance and developed improvement plans.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Performed spot-cleaning on furniture stains.
  • Polished glass surfaces and windows.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Changed bed linens and collected soiled linens for cleaning.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Established team priorities, maintained schedules and monitored performance.

Housekeeper

Danyelle Freeman
05.2020 - 01.2021
  • Removed waste paper and other trash from premises to designated area.
  • Verified cleanliness and organization of storage areas and carts.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Worked on team of 8 Number staff members to service Mr , Mrs and 3 kids and everyday guest , clean 5 rooms daily.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Established and maintained clean and comfortable environments by vacuuming, cleaning windows and dusting .
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Used organic products to disinfect floors, counters and furniture.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Polished glass surfaces and windows.
  • Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Food runner
  • Chef helper when is needed
  • Table setting
  • Flower arrangements
  • Steam iron
  • Laundress

Housekeeper

Blue Spruce Capital
03.2017 - 03.2020
  • Arranged for provision of extra room bedding, linens, towels, and furniture to satisfy guests with laundry services with special attention to care instructions, including hand-washing and dry CLEANIN
  • Removed waste paper and other trash from premises to designated area
  • Kept building entryway glass clean and polished for professional presentation
  • Verified that all storage areas and carts were clean and organized
  • Dusted picture frames and wall hangings with cloth
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Polished all metal hardware fixtures
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Picked up trash from parking lot and garden areas to keep those areas free of debris
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Help Coordinate events for entire household with House manager
  • Assisted residents with daily hygiene and living tasks
  • Food runner
  • Chef helper
  • Table settings
  • Flower arrangement
  • House manager Assistant
  • Laundress
  • Steam iron
  • Daily work of a check list
  • Manage vendors when they are on property
  • Run errands

Education

High School Diploma -

Bay Shore High School
Bay Shore, NY
2000

Skills

  • Multi-tasking skills
  • Serving
  • Table setting
  • Data entry
  • Guest Relations
  • Bilingual
  • House cleaner
  • Art handling
  • Interpersonal ability
  • Pet care
  • Clear communication
  • Problem-solving
  • Employee training and development
  • Laundry and dry cleaning
  • Inventory replenishment
  • Work inspection
  • Organizational skills
  • Food runner
  • Event planner helper
  • Teamwork
  • Ability to work under pressure
  • Follow directions
  • Run errands
  • Exceptional organization
  • Employee scheduling
  • Appointment coordination
  • Staff training
  • Housekeeping
  • Transportation arrangements
  • Personal shopping
  • Grocery shopping
  • Cleaning proficiency
  • Maintenance coordination
  • Maintenance and repair management
  • Emergency response

Timeline

Head Housekeeper / House Manager

641 Production LLC
04.2021 - 09.2021

House Manager /Assistant Property Manager

COSMIC STUDIOS
03.2021 - Current

Housekeeper

Danyelle Freeman
05.2020 - 01.2021

Housekeeper

Blue Spruce Capital
03.2017 - 03.2020

High School Diploma -

Bay Shore High School

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Marianela Lojan