Marianella Cavero
Ruskin,FL
Summary
Versatile Sales Clerk focused.
Calm and composed is stressful situations.
Overview
17
17
years of professional experience
Work History
Customer Service/Clerk/Typist
Assembly & More
Ruski, Florida
05.2022 - Current
- Participated in team meetings to discuss strategies for improving customer service processes.
- Created new accounts for customers by entering personal information into computer systems.
- Processed customer orders and payments accurately and promptly.
- Maintained accurate records of customer interactions, transactions, comments and complaints.
Customer Service/Clerk Processor
Latin American Bookkeeping
Las Vegas, Nevada
05.2011 - 03.2021
- Created new accounts for customers by entering personal information into computer systems.
- Bookkeeping, data entry.
Customer Service Representative
Telefonica
Lima, Lima
02.2008 - 02.2011
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Hans Christian Andersen
Lima12-1988
Skills
- Spanish and English Bilingual
- Scheduling Teams
- Customer Service excellence
- Complaint Handling
- Supply Coordination
- Records Management
- Product Knowledge
Timeline
Customer Service/Clerk/Typist
Assembly & More
05.2022 - Current
Customer Service/Clerk Processor
Latin American Bookkeeping
05.2011 - 03.2021
Customer Service Representative
Telefonica
02.2008 - 02.2011
Hans Christian Andersen