Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Timeline
Generic

Mariangel Duque

Davenport,FL

Summary

Bilingual professional with four years of experience in customer and management services. Skilled in project planning, team coordination, and communication, I excel in problem-solving and adaptability, looking to expand my knowledge and career with challenging opportunities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Del-Air Heating & Air Conditioning Service
Davenport, FL
05.2024 - Current
  • Created daily logs documenting activities at job sites as well as any changes made during the course of a project's development.
  • Performed regular inspections of work sites to verify quality control measures were being followed properly.
  • Responded quickly to customer inquiries regarding pricing estimates or scheduling issues.
  • Managed change orders issued by clients or other relevant parties throughout the duration of a project.
  • Facilitated communication between clients, vendors, contractors, inspectors and other relevant parties during the course of a project.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Coordinated with vendors regarding purchasing orders, returns, invoices, and payment terms.

Senior Project Coordinator

Milestone Cabinetry
Orlando, FL
05.2022 - 05.2024
  • Utilized various software and tools to streamline processes and optimize performance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Responsible for dispatching orders to drivers, ensuring timely delivery of food items.
  • Prepared status reports to communicate progress to stakeholders and management teams.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

High School Diploma -

San Jose De Tarbes
Venezuela
07-2017

Some College (No Degree) - Business Economy

Universidad Metropolitana
Venezuela

Skills

  • Construction scheduling
  • Administrative support
  • Effective communication
  • Scope definition
  • Work Planning and Prioritization
  • Project scheduling
  • Data analysis
  • Problem solving

Languages

Spanish
Native/ Bilingual

Certification

  • Certified Associate in Project Management (CAPM) - Project Management Institute, July 2025

Timeline

Del-Air Heating & Air Conditioning Service
05.2024 - Current

Senior Project Coordinator

Milestone Cabinetry
05.2022 - 05.2024

High School Diploma -

San Jose De Tarbes

Some College (No Degree) - Business Economy

Universidad Metropolitana

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