Mariangelica Sarache
Orlando,Florida
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Server
Tu cachapa
Florida, Orlando
10.2024 - 03.2025
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Server
La Cantina
Venezuela , Zulia
04.2024 - 09.2024
- client interactions and transactions for future reference and analysis.
- Worked closely with management to identify potential areas for growth within existing client base.
- Served as a reliable point-of-contact for clients seeking guidance or assistance throughout their buying journey.
- Assisted in the creation of marketing materials geared towards attracting new customers in targeted demographics.
- Provided exceptional support to clients during the onboarding process, fostering strong relationships
Server
Capitán Burguer
Venezuela, Zulia
01.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Skills
- Staff training and development
- Incident reporting
- Task delegation
- Policy enforcement
- Customer service
- Problem-solving
- Friendly and outgoing
- Multitasking and organization
- Team collaboration
- Reliability
- Team leadership
Languages
Spanish, English
Timeline
Server
Tu cachapa
10.2024 - 03.2025
Server
La Cantina
04.2024 - 09.2024
Server
Capitán Burguer
01.2023 - 03.2024