Mariangeliz Anaya Ortega
Las Vegas,NV
Summary
Attentive Childcare Volunteer with extensive experience supervising, assisting and caring for children of various ages. Committed to promoting child learning through active and enjoyable activities. Strong organizer keeps childcare areas clean and safe to prevent accidents, injuries and lost items.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Volunteer Work
Home Care Services
Las Vegas, NV
05.2022 - Current
- Provided guidance and support to individuals with disabilities in a variety of settings including community outings, volunteer work sites.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Childcare Volunteer
Home Care.
Las Vegas, NV
03.2022 - Current
- Ensured the safety of all children in the facility at all times.
- Organized play areas to ensure a safe, clean environment for children.
- Read stories to children to encourage literacy skills and social development.
- Participated in outdoor activities with the children, such as sports and games.
- Assisted with meal times by serving food, cleaning up after meals, and helping with snack time preparation.
- Encouraged positive interactions between children while playing together or participating in group activities.
- Encouraged proper hygiene among the students by providing reminders about washing hands after using the restroom or before meals.
- Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
- Improved children's self-esteem with supportive care and positive reinforcement.
- Cared for physical, emotional and spiritual needs of children.
- Maintained organized and clean classroom and play areas.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Instructed children in eating, resting and restroom habits.
Education
High School Diploma -
Del Sol Academy Of The Performing Arts
Las Vegas, NV05-2024
Skills
- Cleaning and sanitation
- Group management
- Behavior Modeling
- Critical Thinking
- Positive Reinforcement
- Personal Hygiene Assistance
- Mealtime supervision
- Child Safety
- Meal Preparation
- Arts and crafts
- Special needs experience
- Hygiene practices
Timeline
Volunteer Work
Home Care Services
05.2022 - Current
Childcare Volunteer
Home Care.
03.2022 - Current
High School Diploma -
Del Sol Academy Of The Performing Arts