Overview
Work History
Education
Certification
Hobbies and Interests
Languages
Timeline
Generic

Mariangella Gutierrez

Winter Park,United States

Overview

6
6
years of professional experience
1
1
Certification

Work History

Residential & Explorations Assistant Secretary

Rollins College
09.2023 - Current
  • Front desk experience, handles calls and schedules meetings among other important events, improving overall office daily operations by 20%.
  • Collaborate with teams and student coordinators
  • Analyze housing trends using Excel and reporting them to the office director.
  • Managed housing selection for returning students, meal plan costs and billing, reducing residential complaints by 30%.
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Marketing Summer Intern

TOTO Plásticos
06.2023 - 07.2023
  • Directed an advertising campaign and coordinated with the radio company increasing sales by 17%.
  • Collaborated with different clients, designing new packaging and promoting sustainable low cost materials, reducing waste.
  • Suggested new improvements to the competitive strategy by focusing on market trends.
  • In charge of presenting new content for ads and visuals and translating information.
  • Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
  • Leveraged exceptional problem-solving abilities when faced with unexpected challenges or difficult situations during daily activities as an intern.
  • Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
  • Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.

Human Resources Intern

Indufoam Mattress manufacture
06.2022 - 07.2022
  • Worked along the recruitment team, reviewed resumes, scheduled and participated in interviews.
  • Promoted employee engagement, community workshops, ensuring a positive work environment, resulting in a 25% increase in employee satisfaction.
  • Identifying the challenges and areas for improvement.
  • Managed surveys about employee satisfaction.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Developed strong written and verbal communication skills.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Manager Assistant Intern

Amarello Salon & Spa
05.2022 - 06.2022
  • Maintaining documentation, organizing meetings and planning future events.
  • Collaborated with the sales department to analyze costs and profits.
  • Updating information and completing spreadsheets.
  • Addressed routine problems and discussed them with the manager to ensure efficiency among employees, resulting in a 32% increase in employee efficiency.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Community Outreach Volunteer

Fundación Ayúdame A Vivir
12.2018 - Current
  • Led a one year project that focused on raising awareness for children cancer, selling handmade bracelets to collect funds to cover chemotherapy treatment costs, raised more than $10,000.
  • Frequent visits to the public hospital for children battling with cancer.
  • Spend time with patients, assist the hospital staff, reading, art and crafts.
  • Coordinated with other volunteers to ensure smooth implementation of outreach projects, fostering a collaborative work environment.
  • Worked with community organizations and members to expand outreach.
  • Participated in outreach with special service health care facilities, community-based organizations, advocacy groups, ethnic media and local government leaders.

Education

BAs - International Business (w/Concentration in Finance), Social Entrepreneurship

Rollins College
Winter Park, FL
05.2026

Certification

  • Financial Markets Certification, 2024, Yale University
  • Microsoft Excel, 2019, Pearson
  • Stock Market trading simulation, 2024, StockTrak
  • Operations simulation, 2024, Marketplace

Hobbies and Interests

  • Enjoy reading
  • Community service
  • Traveling
  • Yoga

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Residential & Explorations Assistant Secretary

Rollins College
09.2023 - Current

Marketing Summer Intern

TOTO Plásticos
06.2023 - 07.2023

Human Resources Intern

Indufoam Mattress manufacture
06.2022 - 07.2022

Manager Assistant Intern

Amarello Salon & Spa
05.2022 - 06.2022

Community Outreach Volunteer

Fundación Ayúdame A Vivir
12.2018 - Current

BAs - International Business (w/Concentration in Finance), Social Entrepreneurship

Rollins College

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Mariangella Gutierrez