Mariann Jacobson
Shelton,WA
Summary
Accomplished Store Manager with a proven track record in enhancing customer satisfaction and streamlining operations at Joe's Market. Skilled in risk management and talent recruitment, adept at driving sales and reducing losses. Demonstrates exceptional leadership and communication abilities, contributing to a significant increase in team efficiency and customer loyalty.
Overview
6
6
years of professional experience
Work History
Store Manager
Joe's Market
08.2021 - Current
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Cashier
Dollar Tree
02.2021 - 08.2021
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Deli Clerk
Safeway
09.2020 - 03.2021
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cashier
Walmart
10.2018 - 02.2019
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Human Services Substance Use Disorder
Olympic College
Bremerton, WA05.2024
No Degree - Human Services
Grays Harbor College
Aberdeen, WA01.2018
Skills
- Risk Management
- Talent Recruitment
- Loss Prevention
- Supply Ordering
- Shift Scheduling
Timeline
Store Manager
Joe's Market
08.2021 - Current
Cashier
Dollar Tree
02.2021 - 08.2021
Deli Clerk
Safeway
09.2020 - 03.2021
Cashier
Walmart
10.2018 - 02.2019
No Degree - Human Services Substance Use Disorder
Olympic College
No Degree - Human Services
Grays Harbor College
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