MARIANNA HABIB
Summary
Versatile and self-driven professional with experience directing and improving operations in high pressure, fast paced environments. Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective workflows. Equips employees to meet goals by building collaborative and skill-based culture.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
Louis Vuitton
10.2022 - Current
- Manage and coach to performance product assessment specialists, quality control, and warehouse coordinators
- Monitor trends and analyze reports detailing quality of product and collaborate with production management about quality opportunities
- Create and deploy best practices to improve efficiency and reduce defects
- Improve, standardize and document planning and scheduling processes
- Collaborate with cross departmental leadership to identify operational bottlenecks and trends, using data and analytics to prioritize work, design process changes, and optimize existing workflows
- Collaborate with departments to achieve organizational goals, fostering teamwork across various functions.
Senior Manager, Inbound Operations
The RealReal
06.2021 - 10.2021
- Manage inventory, production, workflow, and distribution, analyzing each stage of the product life cycle and recommending improvements to streamline processes.
- Participate with cross-project managers and technology to large-scale projects and introduce new systems, tools, and processes to achieve challenging objectives.
- Collaborate with vendors and transport carriers for bulk production of shipments of 2-10K units, managing inventory across 2-3 sites.
- Optimize operational continuity by implementing enhanced inventory documentation.
- Update system information, making appropriate changes to documentation.
- Supervise and develop 8 salaried Assistant Managers with personnel administration including conducting interviews, training, performance management, career development, etc. for 250+ hourly employees at peak
Manager, Merchandise Operations
The RealReal Inc.
03.2019 - 06.2021
- Direct day-to-day inbound operations procedures focused on continuously attaining key business metrics, consignor and customer experience.
- Establish strong and effective communication among cross-departmental leadership.
- Supervise and monitor 125+ employees' performance providing coaching and training where needed. Quickly identifying areas of opportunity or development.
- Implement new policies designed to optimize productivity and safety
measures.
Store Manager
Adore Me
06.2018 - 03.2019
- Develop operational processes and best practices, draft and implement employee handbook and policies.
- Educate customers about the brand to incite excitement about the company's mission and values.
- Train, manage, and coach team on effective upselling and cross selling methods based on company needs, personal strengths, and job knowledge.
- Supervise and direct all merchandise and marketing components.
Assistant Store Manager
adidas
08.2017 - 06.2018
- Allocate resources and organize processes to drive efficiency and productivity to drive store profitability
- Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction
ratings. - Verify inventory counts remaining within monthly tolerance levels and compiled financial data in compliance with budget.
Operations and Staffing Supervisor
Victoria's Secret
07.2013 - 08.2017
- Drive total store results with specific ownership for labor scheduling, staffing, and onboarding coordination; building and growing high-performing, teams that deliver top-line sales results
- Build customer loyalty through current brand strategies and CRM
- Create and present proposals to store and district teams around hiring best practices during high volume seasons.
Talent Acquisition Specialist
Victoria's Secret Manhattan Talent Team
07.2016 - 11.2016
- Source top talent for new flagship store while supporting hiring across the NY/NJ District
- Design print through collaboration with creative teams to generate appealing marketing campaigns for online and social media communications
- Develop and maintain strong working relationships and connections across different in-brand functions and external partners.
- Navigate transition from in-house applicant tracking system to Taleo and spearheaded training for NY/NJ district
Education
Bachelor of Science - Marketing
College of Staten Island - School of Business
Staten Island, NY01.2014
Skills
- Business Process Improvement
- Policies and Procedures Implementation
- Data-Driven Decision-Making
- Work Flow Planning
- Budgeting and Forecasting
- Supply Chain & Logistics Management
- Vendor Relations
- Inventory Management
- Quality Management
- Performance Management
- Cross-Functional Team Management
Certification
- Data Analysis Certification, 2023
- Project Management Certification, 2023
Timeline
Logistics Supervisor
Louis Vuitton
10.2022 - Current
Senior Manager, Inbound Operations
The RealReal
06.2021 - 10.2021
Manager, Merchandise Operations
The RealReal Inc.
03.2019 - 06.2021
Store Manager
Adore Me
06.2018 - 03.2019
Assistant Store Manager
adidas
08.2017 - 06.2018
Talent Acquisition Specialist
Victoria's Secret Manhattan Talent Team
07.2016 - 11.2016
Operations and Staffing Supervisor
Victoria's Secret
07.2013 - 08.2017
Bachelor of Science - Marketing
College of Staten Island - School of Business
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