Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianna Stephens

St. Petersburg,FL

Summary


Accomplished leader whose strength is fostering strong relationships and building collaborative team environments. Skilled in customer service, data entry, recruiting, setting expectations, problem solving, exceeding sales goals while being flexible and fun to be around.

Overview

11
11
years of professional experience

Work History

Membership/Sales Representative

YMCA of Greater St. Peterssburg
12.2023 - Current
  • Expand membership base by presenting clear explanations of membership packages.
  • Improve member retention rates by proactively connecting with members and providing timely solutions to concerns or requests.
  • Manage client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
  • Follow YMCA protocols greeting and bidding farewell to each member
  • Assisted in KidZone when needed

Codes Compliance Specialist - Part Time

City of St. Petersburg
02.2024 - Current

Responsibilities:

Answer phones from citizens concerning code enforcement infractions within the

City of St. Petersburg. Listen to concerns fully before providing an answer or advising the complainants. Input complaint into Naviance System. Direct citizens to the correct department if they’ve called code enforcement accidentally. Utilize Oracle when needed. Sort and file paperwork associated with bringing an address into compliance.

Senior Recruiting Specialist - Remote Part Time

HCA Asset Management
12.2021 - 08.2024

Responsibilities:

Full Desk Recruiter

Formed the recruiting department by introducing an ATS system, and writing the “best practices” for hiring policies and manual. Hired candidates through a grueling and lengthy 6-week hiring process.

  • Maintain a robust pipeline of candidates by identifying and recruiting recent finance and economics graduates, mid and executive-level candidates to fill requisition requests for insurance valuation consultants, commercial and government property appraisers, and commercial asset management inventory and data specialists, cold calling, emailing, social media, ZoomInfo and LinkedIn.
  • Advise hiring managers about salary trends
  • Write job descriptions and submit postings to the various job boards
  • Vet candidates and administer initial 30-45 minute interview
  • Set up one-way video interview via “Spark Hire” so team members throughout the USA “meet” the candidate via a recorded answer platform
  • Submit cognitive and personality tests through “Omnia”
  • Forward fully vetted candidates to the hiring team of managers
  • Schedule and attend Zoom meetings
  • Write and present offer letter
  • Set up candidate in “Paylocity” for HR

National Account Recruiter/Manager - Hybrid

Eclipse Staffing Solutions, LLC
07.2019 - 01.2021

Responsibilities:

Full Desk Recruiter

Between September 2019 and January 2021 sold/signed nine national and regional contracts with hospitals and cancer centers throughout the United States which opened Eclipse to dozens of otherwise unattainable physics opportunities.

Recruited hundreds of Ph.D. and Master’s degree candidates. Consistently the highest-grossing recruiter/salesperson meeting all goals and metrics.

  • Recruit radiation oncology professionals (specifically medical physicists, dosimetrists and director-level managers) to fill locum and perm placements
  • Call and email hiring managers to earn/sell the locum or perm placement contract
  • Vet, interview, present, and close candidates
  • Negotiate salary and benefits package with HR and/or hiring managers

Management Duties:

  • Vetted, trained and managed a junior recruiting team which began with two people and grew to six people.
  • Wrote job descriptions and posted on the various job boards and social media sites.
  • Set goals and gave reviews to growing team as well as disciplinary action including termination when warranted.
  • Worked with upper management to set goals and budget for each quarter and year.
  • Acted as a liaison between junior level personnel and upper management when a challenge arose.

Health Care Recruiter

Pinnacle Staffing Solutions
03.2014 - 07.2019

Responsibilities:

Full Desk Recruiter

Closed/Sold and billed over 3.5 million dollars between March 2014-July 2019 with locum and perm talent. Consistently the highest grossing account manager (between

4-6 account managers) meeting all goals and metrics.

The average cycle to place a physicist (Ph.D.) or dosimetrist is three to six months.

  • Recruit radiation oncology professionals (specifically medical physicists, dosimetrists and director-level managers) to fill locum and perm placements.
  • Call and email hiring managers to earn the locum or perm placement contract
  • Vet, interview, present, and close candidates
  • Negotiate salary and benefits package with HR and/or hiring managers

Education

General

University of South Florida
St. Petersburg, FL

Skills

  • Leadership
  • Scheduling
  • Critical thinking
  • Customer Service
  • Goal-oriented mindset
  • Adaptability to change
  • Client retention strategies

Timeline

Codes Compliance Specialist - Part Time

City of St. Petersburg
02.2024 - Current

Membership/Sales Representative

YMCA of Greater St. Peterssburg
12.2023 - Current

Senior Recruiting Specialist - Remote Part Time

HCA Asset Management
12.2021 - 08.2024

National Account Recruiter/Manager - Hybrid

Eclipse Staffing Solutions, LLC
07.2019 - 01.2021

Health Care Recruiter

Pinnacle Staffing Solutions
03.2014 - 07.2019

General

University of South Florida
Marianna Stephens