Marianna Trevizo
Beaumont,CA
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in the RV industry. Dependable Service Writer with 7 years of experience providing job workflow management and operations assistance to service department. Successful in building strong relationships with vendors and teammates to accomplish excellent and quick service. Professional when communicating unexpected issues and possible solutions to customers.
Overview
7
7
years of professional experience
Work History
Service Writer
Mike Thompson RV Superstore
06.2023 - 07.2024
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Conferred with sales teams to schedule and price repair requirements for used and new vehicles.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Consulted with customers to assess service requirements and produce accurate orders.
Small Business Co-Owner
Precision RV Service And Repair
09.2017 - 01.2023
- Promoted business via social media to generate leads and maximize brand identity.
- Devised processes to boost long-term business success and increase profit levels.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Associate of Arts - Communication Studies
Crafton Hills College
Yucaipa, CA08.2026
Skills
- Vendor Relations
- Strategic Vision
- Improve Performance
- Cost Control
- New Business Launch
Timeline
Service Writer
Mike Thompson RV Superstore
06.2023 - 07.2024
Small Business Co-Owner
Precision RV Service And Repair
09.2017 - 01.2023
Associate of Arts - Communication Studies
Crafton Hills College
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