Summary
Overview
Work History
Education
Skills
Interests
Travel, Camping, Cooking & Baking, Music, Movies, Reading and the Beach
Timeline
BusinessAnalyst
Marianne Balding

Marianne Balding

Administrator
Long Beach,CA

Summary

Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

15
15
years of professional experience

Work History

Field Service Administrator

BSH Home Appliances Corporation
10.2016 - Current
  • Maintained personnel records and updated internal databases to support document management.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Administrative Assistant

Ultimate Staffing
04.2015 - 10.2016
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Administrative Assistant

Decton Staffing
02.2015 - 10.2016
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Created and maintained databases to track and record customer data.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.

Assistant to the Owner

Move Masters
05.2009 - 06.2014
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Improved office efficiency by managing schedules, coordinating meetings, and ensuring timely completion of tasks.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Served as a liaison between the owner and clients, addressing inquiries and resolving issues promptly to ensure satisfaction.
  • Maintained open lines of communication between staff members to facilitate teamwork and collaboration across departments.
  • Provided exceptional customer service while representing the owner in various capacities such as phone calls or emails.
  • Increased workplace productivity by creating organizational systems that allowed for efficient task management.

Education

High School Diploma -

Irvine High School
Irvine, CA

Associate of Science - Social Sciences

Orange Coast College
Costa Mesa, CA

Bachelor of Science - Business Management

University of Phoenix
Costa Mesa, CA
10.2014

Skills

  • Business Administration
  • Document Management
  • Attention to Detail
  • Mail handling
  • Documentation And Reporting
  • Contract Processing
  • Office Administration
  • Customer Service
  • Data Entry
  • Interpersonal Communication
  • Work Planning and Prioritization
  • MS Office

Interests

Cooking & Baking, Arts & Crafts, Movies & TV,

Travel, Camping, Cooking & Baking, Music, Movies, Reading and the Beach

I traveled when I was young and I'm making a plan to save to travel more. My goal is to save up enough money to go to Ireland and Scotland. I love to camp. My favorite place that I've been camping was in the Sequoia National Forest. The weather was perfect and the night sky was amazing. I really enjoy cooking and baking. I do most of my cooking on the weekends and try to find new recipes to try out. I have a big sweet tooth, so my baking comes in handy. I've always loved music, ever since I was a kid. I love listening to almost anything. I've been told I have a superpower when it comes to music, but you will have to contact me to find out what it is. I used to read most of the time, but lately, it doesn't seem that I have the same amount of time as I had in past years, so I can really enjoy what I read. Lately, it keeps putting me to sleep and it's not because of the stories that I read. I spend most of my free time watching movies and television. I like to make suggestions to friends and family. We tend to enjoy similar titles. One of my all time favorite movies is Last of the Mohicans. During the spring and summer months, I like to go to the beach for walks or hanging out in the sun and playing in the surf. It's very relaxing.

Timeline

Field Service Administrator

BSH Home Appliances Corporation
10.2016 - Current

Administrative Assistant

Ultimate Staffing
04.2015 - 10.2016

Administrative Assistant

Decton Staffing
02.2015 - 10.2016

Assistant to the Owner

Move Masters
05.2009 - 06.2014

High School Diploma -

Irvine High School

Associate of Science - Social Sciences

Orange Coast College

Bachelor of Science - Business Management

University of Phoenix

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