Marianne Cantwell
Stony Brook
Summary
Accomplished Field Supervisor with a proven track record at Hudson News Distributors, LLC, enhancing team performance and customer satisfaction through effective communication and meticulous quality control. Expert in task delegation and labor costing, I streamlined operations and fostered productive customer relationships, significantly improving project timelines and operational efficiency.
Overview
27
27
years of professional experience
Work History
Field Supervisor
Hudson News Distributors, LLC
01.1998 - 12.2023
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Presented weekly and monthly performance reports to demonstrate team progress.
Merchandiser
Hudson News Distributors, LLC
11.1996 - 01.1998
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- New books and magazines displayed every week and old product removed from shelves and processed for returns.
Education
Associate of Arts - General Studies
Suffolk County Community College
Selden, NY05.1974
Skills
- Task Delegation
- Team Leadership
- Effective Communication
- Labor Costing
- Worker Supervision
- Customer Relations
Timeline
Field Supervisor
Hudson News Distributors, LLC
01.1998 - 12.2023
Merchandiser
Hudson News Distributors, LLC
11.1996 - 01.1998
Associate of Arts - General Studies
Suffolk County Community College
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