Marianne Carlisle
Horn Lake,MS
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time management as well as team work and training in Microsoft programs. Motivated to learn, grow and excel in an office environment.
Overview
8
8
years of professional experience
Work History
Membership Assistant
American Association For Laboratory Animal Science
Memphis, TN
09.2021 - Current
- Helped customers navigate choices between services with support for questions such as terms and pricing.
- Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets.
- Resolved issues efficiently and enhanced customer satisfaction ratings by collaborating with clients to maintain relationships and provide them with thorough support and guidance.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Accurately typed 60 words per minute with no errors.
Utility Clerk II
City
Southaven, MS
07.2016 - 09.2021
- Prepared work order requests for new service, outages and dispatch maintenance actions.
- Scheduled monthly meter readings and assisted meter readers in logging accurate numbers.
- Completed and updated residential and commercial utility records.
- Accurately sorted and filed official district correspondence, payment records and invoices.
- Updated and purged out-of-date records and files.
- Answered phones, faxes and emails regarding official city utility services.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Processed customer billing invoices and payments daily for monthly billing cycle.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Key Holder
Torrid
08.2015 - 07.2016
- Streamlined opening and closing procedures as integral member of store staff.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Scheduled employees and prepared bank deposits to keep daily processes running smoothly.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Prepared merchandise for distribution and placement across sales floor by tagging products.
Store Associate
07.2014 - 08.2015
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Associates of Art -
Northwest Mississippi Community College
Southaven, MS05.2016
Skills
- Customer Relations
- Account servicing
- Flexible and Adaptable
- Good Telephone Etiquette
- Excellent Communication
- Active Listening
- Attention to Detail
- Data Entry
- Proofreading and editing
- Organization and Time Management
- Analytical Thinking and Problem Solving
Timeline
Membership Assistant
American Association For Laboratory Animal Science
09.2021 - Current
Utility Clerk II
City
07.2016 - 09.2021
Key Holder
Torrid
08.2015 - 07.2016
Store Associate
07.2014 - 08.2015
Associates of Art -
Northwest Mississippi Community College
Similar Profiles
Sheldon WilliamsSheldon Williams
Membership Assistant at American Association for Laboratory Animal ScienceMembership Assistant at American Association for Laboratory Animal Science
Jideofo OnwuliJideofo Onwuli
Medical Laboratory Scientist 1 at LABORATORY UNIT, DEPARTMENT OF MEDICAL LABORATORY SCIENCE, NNAMDI AZIKIWE UNIVERSITYMedical Laboratory Scientist 1 at LABORATORY UNIT, DEPARTMENT OF MEDICAL LABORATORY SCIENCE, NNAMDI AZIKIWE UNIVERSITY
Raymond NavaRaymond Nava
Sales Representative at Diagnostic Laboratory ScienceSales Representative at Diagnostic Laboratory Science