Marianne Connell
Hoschton,GA
Summary
Proactive Inside Sales Representative with a proven track record of driving sales and exceeding customer expectations. Proficient in prospecting, lead generation, and CRM utilization to optimize sales processes. Strong ability to cultivate long-lasting client relationships and leverage strategic insights to consistently achieve and surpass sales objectives.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Lakeshore Learning Materials
Remote
02.2024 - Current
- Initiated outbound sales calls to schools, educators, and Head Start Grantees promoting Lakeshore’s products and solutions.
- Develop and execute tailored sales strategies to meet individual customer requirements while establishing rapport with key district-level influencers.
- Leverage Salesforce CRM to monitor sales activities, manage leads, and assess performance metrics.
- Deliver outstanding customer service by addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.
- Engage actively with customers to understand their requirements and provide responsive solutions.
- Identify and present tailored solutions that align with the unique needs of each customer.
- Prepare and conduct virtual and phone presentations to effectively communicate product benefits and features.
Inside Sales Representative
Boxlight
Duluth, GA
06.2022 - 02.2024
- Serve as the initial contact for potential customers.
- Educated and engaged prospects, developed strategic approaches, and effectively sold Boxlight Interactive Technology Solutions through proactive outreach.
- Build and nurture collaborative relationships with both customers and resellers.
- Manage and oversee a pipeline of customers, ensuring all information is accurately organized and tracked within our CRM system.
Director
The Goddard School
Suwanee, GA
08.2021 - 06.2022
- Facilitated community outreach and promoted parent involvement.
- Supervised a team of 24 employees.
- Oversaw all social media activities.
- Conducted tours, managed registration, and enrolled prospective families.
- Maintained student health records and immunization documentation.
- Handled all incoming inquiries.
- Recruited, hired, and trained new staff members.
- Coordinated training programs for existing faculty.
- Addressed and resolved customer-related issues.
- Engaged potential customers through email, cold calls, social media, and marketing campaigns.
- Organized and managed events throughout the year.
Director
The Goddard School
Alpharetta, GA
10.2016 - 08.2021
- *Develop a strong client communication network with parents, teachers, and Admin.
- Managed 21 employees.
- Instrumental in organizing, implementing, and managing the Virtual Learning Program.
- Responsible for compliance and enforcement of organizational policies and procedures.
- Toured potential customers and completed the enrollment process.
- Recruit, hire, and train new employees.
- Coordinate training for current faculty members.
- Initiate and coordinate events throughout the year.
- Scored 100% Quality Assurance and state reviews given bi-annually.
- Maintain immunization, playground, transportation, fire, and kitchen logs daily.
- Responsible for daily classroom and teacher schedules.
Education
Associate of Science - Early Childhood Education
Gwinnett Technical College
Lawrenceville, GA12-2014
Skills
- Attention to Detail
- Product demonstrations and presentations
- Opportunity Identification
- Relationship Building
- Staff Development
- Mentoring and coaching
- Building Relationships
- Excellent oral and written communication
- Sales Presentations
- Persuasive Communication
Accomplishments
- Inside Sales Representative of the year at Boxlight 2022
Timeline
Inside Sales Representative
Lakeshore Learning Materials
02.2024 - Current
Inside Sales Representative
Boxlight
06.2022 - 02.2024
Director
The Goddard School
08.2021 - 06.2022
Director
The Goddard School
10.2016 - 08.2021
Associate of Science - Early Childhood Education
Gwinnett Technical College
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