Marianne Illum
Honeyville,UT
Summary
Organized and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges in any environment. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
13
13
years of professional experience
Work History
Assistant Administrative Assistant
Weber Innovation High School
Ogden, UT
09.2016 - Current
- Manage incoming phone calls, provide appropriate information, or transfer callers to appropriate staff.
- Schedule appointments between staff, students, and parents.
- Compose letters, memos, reports, emails, and other correspondence as required by administrator.
- Maintain filing systems for confidential documents and records.
- Manage database systems containing student contact information.
- Enter data into spreadsheets using Google Suite.
- Greet visitors in a professional manner, answer questions, provide general information about the school, direct inquiries to appropriate staff.
- Handle confidential documents according to established protocol.
- Provide administrative support to the administrative team, including managing calendars, scheduling meetings, and providing supplies when needed.
- Handle incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Answer phone calls and emails to provide information, resulting in effective business correspondence.
- Proofread content for typo-free emails and documentation.
- Respond to customer issues to provide immediate resolution.
- Organize files, develop spreadsheets, fax reports and scan documents, maintaining front desk and reception area in neat and organized fashion.
Special Ed Secretary
Fremont High School
Plain City, UT
08.2014 - 09.2016
- Office duties, including phones, maintained IEP files, scheduled appointments, meetings.
- Prepared correspondence, Notices of Meeting.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Assisted with special projects or tasks related to departmental functions upon request.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Met with students to help with reading and testing.
Paralegal
Kristopher K. Greenwood, L.C.
, USA
07.2012 - 03.2014
- Provided administrative support such as answering phones, scheduling appointments and court hearings.
- Received payments from clients.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Maintained client files according to established protocols.
- Drafted discovery responses including interrogatories and requests for production of documents.
- Filed motions with courts electronically or via hard copy.
- Attended court proceedings to observe trials or hearings.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Drafted correspondence to clients and other attorneys.
- Provided administrative support such as answering phones or scheduling appointments.
- Advised clients on procedural matters related to their cases.
- Prepared trial notebooks for court proceedings.
Education
Certificate - Legal Secretary
Stevens Henager Business College
Ogden, UT06-1994
Skills
- Legal Secretary Certificate
- Calendar management
- Data entry
- Document preparation
- File organization
- Confidentiality compliance
- Customer service
- Interpersonal communication
- Time management
- Problem solving
- Attention to detail
- Team collaboration
- Professional demeanor
Timeline
Assistant Administrative Assistant
Weber Innovation High School
09.2016 - Current
Special Ed Secretary
Fremont High School
08.2014 - 09.2016
Paralegal
Kristopher K. Greenwood, L.C.
07.2012 - 03.2014
Certificate - Legal Secretary
Stevens Henager Business College
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