Marianne Justus
Design Assosicate
Los Angeles,CA
Summary
For the last 5 years I have been splitting my time between being a mother and running a profitable Airbnb rental. My job as Airbnb host included communicating and scheduling the arrival and departures date of each guests. Updating the atmosphere of the Airbnb unit and bringing my interior design knowledge with adding texture, color and updating merchandise as needed. I thoroughly clean and sanitize the AIrbnb myself after the guests' departure. I have marketed the rental property extensively, updating the listing and putting on Furnished Finder, Airbnb and other short term rental sites. I have calculated the expenses and taxes deducted through LA and Airbnb site versus other short term rentals finding which one is more profitable long term. I received Super host status and have 44 positive reviews for the overall feel of the unit and my general friendly demeanor. One guest said " She is very helpful and hospitable, kind and welcoming."
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Manager and Decorator of Rental Property
Home Owner
City of Los Angeles, CA
01.2020 - Current
- Managing property listings and bookings.
- Guest communication.
- Providing an exceptional guest experience from check-in until checkouts.
- Building relationships with guests
- Organizing and tracking cleaning and maintenance tasks.
- Performing marketing tasks.
- Decorating and styling the unit and restocking the unit as needed
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Anthropolgie Sales Assosicate
Anthropolgie
Santa Monica, CA
03.2013 - 01.2014
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Processed product returns and assisted customers with other selections.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Recommended accessories and complementary purchases to boost revenue.
- Maintained customer satisfaction with quick and professional handling of product returns.
Nanny
Private Household
New York, NY
08.2009 - 05.2012
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Promoted language development skills through reading and storytelling.
- Assisted children in dressing appropriately for day's activities.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Engaged with children on age-appropriate level.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Played games, worked on puzzles and read books to young children.
Education
Interior Design
UCLA Extension
Los Angeles, CACertificate of Early Childhood Education - Early Childhood Education Teaching
UCLA Extension
Los Angeles, CA 01.2013 - 01.2014
Bachelor of Arts - Literature
University Cal State Long Beach
Long Beach, CA 01.2003 - 06.2005
Skills
Written and interpersonal communication
undefinedTimeline
Manager and Decorator of Rental Property
Home Owner
01.2020 - Current
Anthropolgie Sales Assosicate
Anthropolgie
03.2013 - 01.2014
Certificate of Early Childhood Education - Early Childhood Education Teaching
UCLA Extension
01.2013 - 01.2014
Nanny
Private Household
08.2009 - 05.2012
Bachelor of Arts - Literature
University Cal State Long Beach
01.2003 - 06.2005
Interior Design
UCLA Extension
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