MARIANNE MATHSON

• Enhanced patient comfort by providing clear explanations of ultrasound procedures and addressing concerns.
• Increased diagnostic accuracy with meticulous attention to detail in capturing high-quality images.
• Collaborated with radiologists for timely and accurate reporting of findings, improving patient care.
• Streamlined workflow by maintaining organized workstations and ensuring proper equipment maintenance.
• Improved department efficiency through proficient use of electronic medical records and PACS systems.
• Provided compassionate care to patients, contributing to a positive and supportive environment.
• Mentored new sonographers, sharing expertise in scanning techniques and best practices.
• Expanded skill set by attending continuing education courses, staying current on industry advancements.
• Reduced appointment wait times by optimizing scheduling processes and efficiently managing daily workload.
• Supported physicians in making informed diagnoses with thorough documentation of sonographic findings and relevant clinical information.
• Demonstrated versatility in performing various types of ultrasounds including abdominal, obstetrical, vascular, and small parts examinations.
• Developed strong rapport with patients through active listening skills and empathetic communication style.
• Conducted obstetric scans on patients across stages of pregnancy.

Started out as front desk and moved to medical records. Handle all records for worker's compensation, VA, cash, general insurance and PI patients. Review charts and flag incomplete or inaccurate information. Respond to materials requests and retrieve necessary information. Obtain necessary signatures on information release forms to obtain medical and treatment records from other service providers. Adhere to all facility, company and legal guidelines. Receive and route medical records to their correct departments. Input data into computer programs and filing systems.

Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. Took reservations over phone, in person and via computer for guests and provided confirmation information. Maintained financial accuracy by collecting deposits, fees and payments.