Jeffrey Metzler
Tracy,CA
Summary
With over 20 years of experience in production coordination, logistics coordination, materials, and inventory management, I bring a customer-centric approach to operations. As an Operations Professional, I possess comprehensive knowledge of distribution, logistics, and inventory management fields, always with a keen focus on customer satisfaction.
As a hands-on team-oriented leader, I believe in leading by example and fostering a culture of customer-centricity among my team members. My strong work ethic, coupled with excellent organizational skills and meticulous attention to detail, enables me to streamline operations and consistently deliver superior service to our valued customers.
Overview
24
24
years of professional experience
Work History
Ups Revenue Recovery Supervisor
2023.10 - Current
- Supervised and trained a staff of 15 employees
- Ensured sufficient floor support to meet nightly goals and execute plans smoothly
- Conducted audits of procedures and methods, generating reports
- Maintained payroll time card data for a staff of 15 daily
- Tracked up to 120 thousand packages daily
- Trained on all internal systems and troubleshooted DWS units for package scanning
- Validated belt testing daily and reset warehouse for the next shift
- Communicated nightly with management regarding end-of-night checklist
- Conducted printer and scanner maintenance, maintaining internal validity percentage.
Kellogg’s Logistics Warehouse Audit Manager
2019.05 - 2022.12
- Conducted various operational checks to monitor adherence to company procedures
- Ensured accuracy and quality of outbound shipments
- Complied with established procedures to control product properly
- Communicated problems and concerns regarding shipment scanning to the warehouse supervisor
- Documented results of outbound audits accurately
- Updated inventory records with every inward and outward transaction
- Verified and recorded the count and condition of cargo received.
Harborside (PMAC) Oakland Patient Consultant
2015.09 - 2018.11
- Monitored, recorded, and reported symptoms or changes in patients' conditions
- Recorded patients' medical information and vital signs
- Maintained accurate, detailed reports and records
- Consulted and coordinated with healthcare team members
- Dedicated to delivering exceptional customer service and fostering positive relationships with colleagues.
Tesla Motors Material Handler Lead
2014.03 - 2015.08
- Verified accuracy of incoming and outgoing shipments
- Managed stockroom space allocation
- Resolved shipment problems and discrepancies
- Managed requisition and storage of shipping materials and supplies.
Southern Wine & Spirits Direct Warehouse Sales/Assistant Manager
2006.11 - 2014.03
- Initiated, coordinated, and enforced program, operational, and personnel policies and procedures
- Advised management on material handling and shipping requirements
- Collected data from the AS400 system
- Maintained warehouse condition and budget objectives.
U.S. AIR FORCE E4 Senior Airman/Aircraft Hydraulics/Pneumatics Maintenance
2000.01 - 2004.01
- Conducted day-to-day preventive maintenance tasks on aircraft
- Conducted daily maintenance of aircraft in need of repair
- Completed safety audits of aircraft before use
- Inputted data and reports on the status and quality of various aircraft.
Education
Castro Valley High School
Castro Valley, CA2002-06
Skills
- Team Management
- Cash Flow Management
- Team Building Leadership
- Employee Training Oversight
- Decision-Making
- Sales Support
- Relationship Building
- Customer Service
- Willing to Learn
- Excels in Team Leadership
- Reliability
- Adaptability and Flexibility
- Customer Relationship Development
- Staff Management
- Team Collaboration
- Typing and 10-Key Entry
- Team Building
- Self Motivation
- Excellent Communication
Timeline
Ups Revenue Recovery Supervisor
2023.10 - Current
Kellogg’s Logistics Warehouse Audit Manager
2019.05 - 2022.12
Harborside (PMAC) Oakland Patient Consultant
2015.09 - 2018.11
Tesla Motors Material Handler Lead
2014.03 - 2015.08
Southern Wine & Spirits Direct Warehouse Sales/Assistant Manager
2006.11 - 2014.03
U.S. AIR FORCE E4 Senior Airman/Aircraft Hydraulics/Pneumatics Maintenance
2000.01 - 2004.01
Castro Valley High School