Marianne Neergaard
Woburn,MA
Overview
14
14
years of professional experience
Work History
Apprentice/Office Manager
Acton Funeral Home
08.2023 - 09.2025
- Fielded the majority of office phone calls including death calls, billing and payments, medical professionals as well as general inquiries
- Maintained spreadsheet of funeral data
- Entered invoices and collected payments
- Tracked services/hours worked for payroll
- Coordinated funeral services by contacting churches/clergy, cemeteries, the vault company, military etc.
- Completed death certificates and monitored client files
- Ordered personalized items for funeral services
- Facilitated funeral services and visitations
- Produced personalized materials for church services
- Part of a rotating on call schedule for answering the phones after hours
- Assisted in decedent removals
- Assisted in dressing and casketing individuals
Office Manager
Paul Buonfiglio & Sons - Bruno Funeral Home
01.2019 - 07.2023
- Fielded the majority of office phone calls including death calls, billing and payments, medical professionals as well as general inquiries
- Maintained spreadsheet of funeral data
- Entered invoices and collected payments
- Tracked services/hours worked for payroll
- Coordinated funeral services by contacting churches/clergy, cemeteries, the vault company, military etc.
- Completed death certificates and monitored client files
- Produced personalized items for funeral services
- Part of a rotating on call schedule for answering the phones after hours
- Created personalized video memorials for funeral services and visitations
Office Manager
Lynch-Cantillon Funeral Home
03.2016 - 08.2018
- Fielded the majority of office phone calls including death calls, billing and payments, medical professionals as well as general inquiries
- Entered invoices and collected payments
- Coordinated funeral services by contacting churches/clergy, cemeteries, the vault company, military etc.
- Ordered personalized items for funeral services
Program Manager
Triangle
09.2014 - 10.2015
- Oversaw a staff of between 8-12 at a day program for adults with special needs
- Oversaw programs for employment as well as enrichment activities
- Helped create programming for over 150 participants
- Participated in team meetings for participants
- Conducted weekly staff meetings
- One on one staff supervision and support
- Monitored employee payroll
- Conducted hiring interviews
Assistant Program Manager
Middlesex Human Service Agency
09.2011 - 08.2014
- Managed a team of 6-10 that assisted homeless families in rehousing as well as education and employment
- Assisted in the supervision of a program working with over 200 families in the Boston area
- Responsible for hiring as well as staff supervision and support
- Maintained professional relationships with other area resources
- Maintained routine checks of client files
Education
Associate of Science - Applied Science Degree in Funeral Service
Commonwealth Institute of Funeral Science
Houston, TX06-2025
Bachelor of Arts - Sociology
University of Massachusetts, Boston
Boston, MA06-2011
High School Diploma -
Woburn Memorial High School
Woburn, MA06-2006
Skills
- Keen eye for accuracy
- Adaptable in a fluid work environment
- Effective in both team and independent settings
- Strong interpersonal and communication skills
- Sensitivity to confidential, personal and delicate situations
Timeline
Apprentice/Office Manager
Acton Funeral Home
08.2023 - 09.2025
Office Manager
Paul Buonfiglio & Sons - Bruno Funeral Home
01.2019 - 07.2023
Office Manager
Lynch-Cantillon Funeral Home
03.2016 - 08.2018
Program Manager
Triangle
09.2014 - 10.2015
Assistant Program Manager
Middlesex Human Service Agency
09.2011 - 08.2014
Associate of Science - Applied Science Degree in Funeral Service
Commonwealth Institute of Funeral Science
Bachelor of Arts - Sociology
University of Massachusetts, Boston
High School Diploma -
Woburn Memorial High School
Similar Profiles
Savannah StoneSavannah Stone
Apprentice Funeral Director and Embalmer at Shelton-hunt Funeral Home Funeral HomeApprentice Funeral Director and Embalmer at Shelton-hunt Funeral Home Funeral Home
Colton MattocksColton Mattocks
Assistant to the Funeral Director at Cunningham Funeral Home, Inc. Funeral HomeAssistant to the Funeral Director at Cunningham Funeral Home, Inc. Funeral Home
Kyle WrightKyle Wright
Funeral Services Professional at Trinity Chapel Funeral Home & Stinson Funeral HomeFuneral Services Professional at Trinity Chapel Funeral Home & Stinson Funeral Home
Xiaolan YuXiaolan Yu
Financial Planner at WFGFinancial Planner at WFG
Katherine MarshallKatherine Marshall
Program Coordinator II (Outreach Lead) at MassAbilityProgram Coordinator II (Outreach Lead) at MassAbility