Marianne Neergaard
Woburn,MA
Overview
14
14
years of professional experience
Work History
Apprentice/Office Manager
Acton Funeral Home
Acton, MA
08.2023 - 09.2025
- Fielded the majority of office phone calls including death calls, billing and payments, medical professionals as well as general inquiries
- Maintained spreadsheet of funeral data
- Entered invoices and collected payments
- Tracked services/hours worked for payroll
- Coordinated funeral services by contacting churches/clergy, cemeteries, the vault company, military etc.
- Completed death certificates and monitored client files
- Ordered personalized items for funeral services
- Facilitated funeral services and visitations
- Produced personalized materials for church services
- Part of a rotating on call schedule for answering the phones after hours
- Assisted in decedent removals
- Assisted in dressing and casketing individuals
Office Manager
Paul Buonfiglio & Sons - Bruno Funeral Home
Revere, MA
01.2019 - 07.2023
- Fielded the majority of office phone calls including death calls, billing and payments, medical professionals as well as general inquiries
- Maintained spreadsheet of funeral data
- Entered invoices and collected payments
- Tracked services/hours worked for payroll
- Coordinated funeral services by contacting churches/clergy, cemeteries, the vault company, military etc.
- Completed death certificates and monitored client files
- Produced personalized items for funeral services
- Part of a rotating on call schedule for answering the phones after hours
- Created personalized video memorials for funeral services and visitations
Office Manager
Lynch-Cantillon Funeral Home
Woburn, MA
03.2016 - 08.2018
- Fielded the majority of office phone calls including death calls, billing and payments, medical professionals as well as general inquiries
- Entered invoices and collected payments
- Coordinated funeral services by contacting churches/clergy, cemeteries, the vault company, military etc.
- Ordered personalized items for funeral services
Program Manager
Triangle
Malden, MA
09.2014 - 10.2015
- Oversaw a staff of between 8-12 at a day program for adults with special needs
- Oversaw programs for employment as well as enrichment activities
- Helped create programming for over 150 participants
- Participated in team meetings for participants
- Conducted weekly staff meetings
- One on one staff supervision and support
- Monitored employee payroll
- Conducted hiring interviews
Assistant Program Manager
Middlesex Human Service Agency
Dorchester, MA
09.2011 - 08.2014
- Managed a team of 6-10 that assisted homeless families in rehousing as well as education and employment
- Assisted in the supervision of a program working with over 200 families in the Boston area
- Responsible for hiring as well as staff supervision and support
- Maintained professional relationships with other area resources
- Maintained routine checks of client files
Education
Associate of Science - Applied Science Degree in Funeral Service
Commonwealth Institute of Funeral Science
Houston, TX06-2025
Bachelor of Arts - Sociology
University of Massachusetts, Boston
Boston, MA06-2011
High School Diploma -
Woburn Memorial High School
Woburn, MA06-2006
Skills
- Keen eye for accuracy
- Adaptable in a fluid work environment
- Effective in both team and independent settings
- Strong interpersonal and communication skills
- Sensitivity to confidential, personal and delicate situations
Timeline
Apprentice/Office Manager
Acton Funeral Home
08.2023 - 09.2025
Office Manager
Paul Buonfiglio & Sons - Bruno Funeral Home
01.2019 - 07.2023
Office Manager
Lynch-Cantillon Funeral Home
03.2016 - 08.2018
Program Manager
Triangle
09.2014 - 10.2015
Assistant Program Manager
Middlesex Human Service Agency
09.2011 - 08.2014
Associate of Science - Applied Science Degree in Funeral Service
Commonwealth Institute of Funeral Science
Bachelor of Arts - Sociology
University of Massachusetts, Boston
High School Diploma -
Woburn Memorial High School