Marianne Palabrica
Doha,DA
Summary
Diligent Administrative Assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Samarkand Trading & Book Distribution
12.2020 - 12.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Officer
Dot Design Advertising Agency
01.2018 - 12.2020
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Contributed to successful projects by providing essential administrative support and resource management.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
Administrative Coordinator
Pro Creative Concepts Advertising Agency
11.2016 - 12.2018
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Conducted research for special projects, providing valuable insights that informed decision-making.
Executive Secretary to the General Manager
National Waterproofing and Restoration
10.2015 - 10.2016
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Collated and distributed agendas and minutes for all executive meetings.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Executive Secretary to the Managing Director
Dallah Advertising Agency
09.2010 - 06.2015
- Set up, completed and processed contracts and related paperwork.
- Coordinated closely with production teams to ensure high-quality deliverables aligned with client expectations and campaign objectives.
- Worked with production and design team members to bring customer ads to life.
- Developed strong relationships with media partners, negotiating favorable rates and ensuring optimal ad placement.
- Delivered clear communication between clients and creative teams, resulting in smooth project execution and timely delivery of materials.
- Met with customers to discuss proofs and identify needed changes.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Negotiated contracts with vendors and clients.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
- Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
Education
Bachelor of Science - Commerce
Far Eastern University
Manila, Philippines04-2006
Skills
- Customer and client relations
- Office management
- Coordination
- Research
- Data organization
- Data collection
- Spreadsheets
Timeline
Administrative Assistant
Samarkand Trading & Book Distribution
12.2020 - 12.2024
Administrative Officer
Dot Design Advertising Agency
01.2018 - 12.2020
Administrative Coordinator
Pro Creative Concepts Advertising Agency
11.2016 - 12.2018
Executive Secretary to the General Manager
National Waterproofing and Restoration
10.2015 - 10.2016
Executive Secretary to the Managing Director
Dallah Advertising Agency
09.2010 - 06.2015
Bachelor of Science - Commerce
Far Eastern University
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