Marianne Roelle
Elyria,OH
Summary
Dynamic Nail Technician with a proven track record at Spa West, excelling in personalized nail care and achieving high client satisfaction through meticulous attention to detail. Skilled in manicures and pedicures, I foster strong customer relationships while maintaining a clean and organized workspace, ensuring a welcoming environment for all clients.
Overview
24
24
years of professional experience
Work History
Nail Technician
Spa West
Westlake, OH
01.2017 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
Nail Technician
Legends Salon
Lorain, OH
04.2016 - 11.2017
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Kept tidy and organized area to comply with cleanliness standards.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
Assistant Manager
Payless Shoe Source
Orang Park Fl
08.2001 - 06.2009
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Skills
- Pedicures
- Callus removal
- Cuticle trimming
- Manicures
Timeline
Nail Technician
Spa West
01.2017 - Current
Nail Technician
Legends Salon
04.2016 - 11.2017
Assistant Manager
Payless Shoe Source
08.2001 - 06.2009