Marianne Sanchez
Summary
Organized administrative professional with over 10 years of
experience in delivering exceptional customer service. Bilingual in
Spanish and English, and a skilled multitasker adept at maintaining
composure in fast-paced, high-pressure environments. Proven ability
to uphold professionalism and a positive attitude while interacting
with clients. Reliable, with a strong work ethic and the capacity to
quickly adapt to new tasks and environments.
Overview
9
9
years of professional experience
Work History
Manager of Operations
MedRite Urgent Care
05.2023 - 10.2024
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations
- Trained and mentored new and existing staff to achieve best practices
- Established team priorities, maintained schedules and monitored performance
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Paraprofessional Educator
Department Of Education
11.2020 - 06.2023
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Assisted teachers with classroom management and development coordination.
- Created and managed IEPs to define student learning objectives and educational strategies.
Executive Legal Assistant
Cohen Hochman & Allen, Law
04.2018 - 07.2019
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Developed positive working relationship with courts, clients, law enforcement members and attorneys.
- Assisted attorneys in preparation for administrative hearings and meetings for clients in Spanish and English.
Office Administrative Assistant
Tiger J LLC
10.2015 - 12.2016
- Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Education
Associate of Applied Science - Health Information Technology
SUNY Westchester Community College
Valhalla, NY05.2026
High School Diploma -
Saint Catherine's Academy
Bronx, NY05-2012
Skills
- Bilingual in Spanish and English
- Microsoft Office Expert
- Administrative Oversight
- Multi-Line Telephone Systems
- Organizing and Distributing Materials
- Customer Relationship Management
- Special Education
Timeline
Manager of Operations
MedRite Urgent Care
05.2023 - 10.2024
Paraprofessional Educator
Department Of Education
11.2020 - 06.2023
Executive Legal Assistant
Cohen Hochman & Allen, Law
04.2018 - 07.2019
Office Administrative Assistant
Tiger J LLC
10.2015 - 12.2016
Associate of Applied Science - Health Information Technology
SUNY Westchester Community College
High School Diploma -
Saint Catherine's Academy
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