Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Marianne Schoen

Marianne Schoen

Minneapolis,MN

Summary

Skilled Sales and Service Representative with background in customer-facing roles within fast-paced environments. Proven ability to maintain high-level customer satisfaction while driving sales growth through effective communication and product knowledge. Strong understanding of sales strategies, client relationship management, and conflict resolution have consistently contributed to enhanced team performance and business success.

Overview

3
3
years of professional experience

Work History

Facility Operations Team Member

Life Time Healthy Way of Life
Saint Louis Park, MN
12.2024 - Current
  • Ensure smooth and efficient daily operations of the club, maintaining cleanliness, safety, and organization across all departments.
  • Provide exceptional member service by promptly addressing concerns, offering assistance, and creating a welcoming environment.
  • Support team communication and collaboration to uphold company standards and enhance member experience.
  • Respond to facility issues with urgency and professionalism, coordination with appropriate departments for resolution.
  • Monitor inventory and assist with restocking to maintain club readiness and member satisfaction.

Delicatessen Assistant

Cub Foods
Elk River, MN
05.2022 - Current
  • Gave exceptional customer service to guests during peak business periods, resulting in increased sales and 10% boost in revenues.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Documented and entered special orders for event catering and party trays.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.

Sales Coordinator/Front Office Manager

Aerus Electrolux
Plymouth , MN
10.2023 - 12.2024
  • Managed client relationships by promptly addressing inquiries and resolving issues during sales processes.
  • Collaborated with marketing, finance, and operations teams to ensure successful project execution.
  • Developed sales forecasts and schedules to align with productivity targets.
  • Maintained an updated database of prospective clients and their contact information.
  • Generated leads through cold calling, networking, and referrals.

Senior Membership Consultant

Three Rivers Fitness & Sports
Otsego , MN
06.2023 - 10.2023
  • Cultivated positive relationships with members and staff. Fostering a welcoming and supportive environment.
  • Managed accurate and efficient data entry for member information, transactions, and account updates.
  • Promptly addressed and resolved concerns, with a focus on customer satisfaction and professionalism.
  • Demonstrated flexibility in adapting to dynamic situations and effectively handled unexpected challenges.

Education

High School Diploma -

Elk River Senior High School
Elk River, MN
06.2020

Skills

  • Customer relationship management
  • Cold calling expertise
  • Facility management and operations
  • Conflict resolution
  • Team collaboration
  • Data entry
  • Lead generation
  • Attention to detail
  • Multitasking and organization

Affiliations

  • Honors Society student all four years of High School.
  • Received The Scholastic Art & Writing Award.
  • Gymnasts for ERHS.
  • Member of Multicultural and Yellow Ribbon Club.

Timeline

Facility Operations Team Member

Life Time Healthy Way of Life
12.2024 - Current

Sales Coordinator/Front Office Manager

Aerus Electrolux
10.2023 - 12.2024

Senior Membership Consultant

Three Rivers Fitness & Sports
06.2023 - 10.2023

Delicatessen Assistant

Cub Foods
05.2022 - Current

High School Diploma -

Elk River Senior High School

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Marianne Schoen