Dynamic customer service professional with extensive experience at Value City Department Store, excelling in customer relations and active listening. Proven track record in enhancing client satisfaction and resolving issues efficiently. Skilled in data entry and critical thinking, consistently delivering exceptional service and fostering strong relationships with clients.
Selling of trade show exhibits and materials to new and existing customers via phone and outside sales. Built strong relationship with key decision makers and match customer with right services to new contacts
Selling worker's compensation programs medical supplies and pharmacy programs to companies constant interaction eith companies and explaining in detail how program works always updating files and adding new companies schedualing appointments
Served as first point of contact . Greeting customers , routing telephone calls , responding to customer inquiries . Handling returns , credit card and cash transactions . Balancing drawer end of each day
Manager of T mobile cellular store. Sold new accounts via phone and inside sales. Ordering new product and maintaining inventory. Handling customer problems and complaints promptly . Handled all credit card and cash transactions.
Worked in collections - call center - track financial data. Set up payment plans for customers . Update files while speaking with client. Keeping high polished and professional image at all times. Outstanding communication at all times
Sold E business services and web site provided by company. Called new and existing clients to update add in current magazine. B to B calling, data entry . Handled credit card transactions . Schedule and set up all details for monthly conferences . Taking and keeping track of attendees for each conference
Front end supervisor . Answer and route Ll calls to proper dept. Handling returns , customer complaints, and purchase transactions . Supervisor to all cashiers.