Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Open To Work

Marianne Stratos

Las Vegas,NV

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeSales AgentCustomer Service ManagerGeneral ManagerCollections Agent

Salary Range

$45000/yr - $200000/yr

Summary

Dynamic customer service professional with extensive experience at Value City Department Store, excelling in customer relations and active listening. Proven track record in enhancing client satisfaction and resolving issues efficiently. Skilled in data entry and critical thinking, consistently delivering exceptional service and fostering strong relationships with clients.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

3dl Design
04.2005 - 02.2009

Selling of trade show exhibits and materials to new and existing customers via phone and outside sales. Built strong relationship with key decision makers and match customer with right services to new contacts

Sales Agent

United Medical
01.2004 - 03.2005

Selling worker's compensation programs medical supplies and pharmacy programs to companies constant interaction eith companies and explaining in detail how program works always updating files and adding new companies schedualing appointments

Customer Service Manager

Value City Department Store
10.2004 - 02.2005

Served as first point of contact . Greeting customers , routing telephone calls , responding to customer inquiries . Handling returns , credit card and cash transactions . Balancing drawer end of each day

General Manager

Wireless Planet
02.2002 - 12.2003

Manager of T mobile cellular store. Sold new accounts via phone and inside sales. Ordering new product and maintaining inventory. Handling customer problems and complaints promptly . Handled all credit card and cash transactions.

Collections Agent

Washington Mutual
04.2001 - 01.2002

Worked in collections - call center - track financial data. Set up payment plans for customers . Update files while speaking with client. Keeping high polished and professional image at all times. Outstanding communication at all times

Sales Associate

Industry Forums Int
01.1998 - 03.2001

Sold E business services and web site provided by company. Called new and existing clients to update add in current magazine. B to B calling, data entry . Handled credit card transactions . Schedule and set up all details for monthly conferences . Taking and keeping track of attendees for each conference

Supervisor

Kmartcorp
01.1995 - 05.1997

Front end supervisor . Answer and route Ll calls to proper dept. Handling returns , customer complaints, and purchase transactions . Supervisor to all cashiers.

Education

High School Diploma -

Arlington High School
Arlington Heights, IL

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations

Timeline

Customer Service Representative

3dl Design
04.2005 - 02.2009

Customer Service Manager

Value City Department Store
10.2004 - 02.2005

Sales Agent

United Medical
01.2004 - 03.2005

General Manager

Wireless Planet
02.2002 - 12.2003

Collections Agent

Washington Mutual
04.2001 - 01.2002

Sales Associate

Industry Forums Int
01.1998 - 03.2001

Supervisor

Kmartcorp
01.1995 - 05.1997

High School Diploma -

Arlington High School