Marianne Vasquez
Coachella,CA
Summary
To obtain long term employment in a people oriented position, where I can show my skills and hard-working ability.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Morrison Healthcare
03.2019 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cook/Food Prep.
Wabba Grill
12.2018 - 01.2019
- I prepared and cooked foods such as chicken, steak, salmon, shrimp, rice, vegetables
- I also assisted in getting orders together as well as serving them to the customer
- I maintained a clean and safe kitchen at all times, I washed dishes and put away product after delivery
- I followed food safety guidelines, handwashing, using first in and first out and checking temperatures of both food and equipment to ensure food safety
- Whenever needed I would take orders, clean the lobby and table touch
- Making sure customers were happy and satisfied with their food and with the service we provided to them
Customer Service Representative
Circle K
03.2016 - 04.2018
- I greeted all customers with a welcome and a smile
- Assisted customers with excellent customer service, going above and beyond to achieve customer satisfaction
- Gained knowledge of products so I could answer customers questions
- Took every opportunity to upsell in order to meet and pass sale targets
- Kept up on store cleanliness and on stocking in order to have all product available at all times
- To ensure the safety of both customers and employees I routinely walked the inside and outside of the store, so I could identify and remove any possible safety hazards
- Cooked all foods following food safety guidelines
- Always practiced safe and careful cash handling when collecting cash and giving back change
- I checked in vendors to ensure the delivery was correct
- We sold beer, tobacco and lottery at this store, I always followed the law and asked all customers for valid identification
Customer Service Representative
Circle K
07.2015 - 01.2016
- I greeted all customers
- I assisted customers, going above and beyond what was required, to ensure customer satisfaction at all times
- Followed the law when selling beer, tobacco and lottery
- Kept up on store cleanliness both inside and out
- Kept store stocked and all product front faced
- Took every opportunity to upsell and collect donations for muscular dystrophy
- I always practiced safe and careful cash handling
- I was always ready and willing to learn new skills
Shift Leader
McDonald's
01.2014 - 05.2015
- I supervised opening shifts as well as closing shifts, each shift having at least a minimum of ten crew members
- I made sure everything was stocked at all times, job duties were completed and each shift was correctly staffed
- I handled customer complaints, resolving each issue in a professional manner
- I counted all cash and entered the totals into the computer after each shift
- I made sure food safety guidelines were followed and all food was properly rotated
- I also still performed the job duties of a crew member when necessary
- I exhibited a professional image at all times setting a positive example for the other employees
Education
GED -
Coachella Valley Adult School
09.2013
Skills
- Responsible
- Customer Service
- Delegating
- Hard worker
- Self-Starter
- Positive Attitude
- Punctual
- Reliable
- Go-getter
- Quick learner
- People person
- Leader
- Prioritizer
- Respectful
- Problem Solving
References
Marlene Martinez-Simmons
Daughter (760)673-9706
Joe Nava
Friend (442)322-1732
Timeline
Food Service Worker
Morrison Healthcare
03.2019 - Current
Cook/Food Prep.
Wabba Grill
12.2018 - 01.2019
Customer Service Representative
Circle K
03.2016 - 04.2018
Customer Service Representative
Circle K
07.2015 - 01.2016
Shift Leader
McDonald's
01.2014 - 05.2015
GED -
Coachella Valley Adult School
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