Marianne Zezulka
Carmichael,CA
Summary
Dynamic Auto Glass Technician with a proven track record at Safelite Auto Glass, excelling in repairs and ADAS recalibrations. Recognized for exceptional customer service and meticulous attention to detail, I effectively trained new technicians and ensured quality assurance in all services provided. Committed to maintaining a safe and organized mobile workspace.
Overview
12
12
years of professional experience
Work History
Auto Glass Technician
Safelite Auto Glass
04.2017 - Current
- Certified for Repairs, Recalibrations, and Glass replacements.
- Maintained cleanliness and orderliness of workspace during operations.
- Make call aheads daily to ensure great communication between customers.
- Mobile Tech, safe, clean driving skills.
- Adapted quickly to training on new tools and technologies used in auto glass services.
- Accepted and processed payments for services.
- Trained new technicians on proper procedures, contributing to overall team growth and development.
Booker
Maita Toyota
11.2013 - 11.2016
- Typed up and cleaned up mechanics notes into the customers invoices.
- Insuring the invoices had the correct hours, cost, and labor before finalizing.
- Cashiered, organized, sorted, and filed away invoices at the end of every night.
Education
American River College
Sacramento, CASkills
- Auto glass repair certified
- Installation certified
- ADAS Recalibration certified
- Mobile service
- Mobile site visits
- Customer service skills
- Vehicle inspection
- Hand and power tools
- Diagnosing problems
- Troubleshooting malfunctions
- Cleaning skills
- Documentation skills
Timeline
Auto Glass Technician
Safelite Auto Glass
04.2017 - Current
Booker
Maita Toyota
11.2013 - 11.2016
American River College