Marianne Frances Abreu
HOLIDAY,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adapt at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness whilst serving patients of all backgrounds.
Overview
6
6
years of professional experience
Work History
CNA Student
Tampa Lakes Health And Rehabilitation Center
Lutz, FL
09.2022 - 12.2022
- Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
- Assisted patients with activities of daily living, such as bathing, dressing, grooming and eating.
- Provided emotional support to patient and family members.
- Performed basic clerical tasks such as answering phones and filing documents.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
Barista
Dunkin Donuts & Baskin Robbins
Palm Harbor, FL
09.2019 - 02.2021
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Monitored inventory levels of supplies and restocked when necessary.
- Addressed and resolved customer concerns to maintain brand loyalty.
Barista Shift Lead
Dunkin Donuts & Baskin Robbins
Lake Zurich, IL
03.2017 - 06.2019
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Provided excellent customer service and ensured all customers left satisfied.
- Maintained inventory of supplies, including coffee beans, syrups, cups, lids.
- Reviewed daily sales reports and provided feedback to management regarding any discrepancies or issues identified.
- Conducted regular inspections of kitchen areas to ensure cleanliness and compliance with food safety regulations.
Sales Associate
Forever 21
Deer Park, IL
09.2017 - 03.2018
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Associate of Arts - Social Work
St. Petersburg College
Tarpon Springs, FL05-2025
High School Diploma -
Lake Zurich High School
Lake Zurich, IL05-2016
Skills
- Compassionate Care
- Vitals Monitoring
- Patient Assessment
- Organizational/ Time Management
- Customer service
- Computer Proficiency and Microsoft Office
- Adaptable and Flexible
- Problem Solving
Affiliations
- Kayaking
- Nature walks
- Doggy Play dates
Languages
English
Professional
Spanish
Limited
Accomplishments
- Writing Scholarship to Western Illinois Univ, I had the highest ACT score in the state.
- Graduating from CNA Academy
References
References available upon request.
Timeline
CNA Student
Tampa Lakes Health And Rehabilitation Center
09.2022 - 12.2022
Barista
Dunkin Donuts & Baskin Robbins
09.2019 - 02.2021
Sales Associate
Forever 21
09.2017 - 03.2018
Barista Shift Lead
Dunkin Donuts & Baskin Robbins
03.2017 - 06.2019
Associate of Arts - Social Work
St. Petersburg College
High School Diploma -
Lake Zurich High School
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