Mariany Castro
Avondale,Arizona
Summary
High-performing Outbound Warehouse Associate with solid experience in processing and preparing orders for shipment. Proven track record of success in shipping warehouse products, conducting quality checks and meeting production goals. Strong problem-solving skills and committed to providing high-quality service. Establish positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Overview
4
4
years of professional experience
Work History
Warehouse Shipper
Kuehne + Nagel
11.2021 - 01.2024
- Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
- Reduced order processing time with diligent organization of products and accurate documentation.
- Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
- Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
- Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
- Trained new employees on warehouse procedures, ensuring efficient integration into the team while maintaining high productivity levels.
- Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
Crew Member
Wingstop
07.2021 - 08.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Crew Team Member
Raising Cane's
07.2020 - 05.2021
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Contributed to the achievement of company targets through consistent delivery of high-quality service.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Became familiar with products to answer questions and make suggestions.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
High School Diploma -
La Joya Community High School
Avondale, AZ05.2019
Skills
- Warehouse safety
- Quality control
- Teamwork and collaboration
- Pallet jack handling
- Computer literacy
- Workplace cleanliness
- Shipping and receiving
- Multitasking
- Organizational skills
- Customer service
- Attention to detail
- Data Documentation
- Shipping Coordination
Volunteer Work
I have made it a tradition to volunteer every year to work with Salvation Army. It is from November to December around Christmas time for about 3-4 hours on shifts you choose to pick up. I love doing it and plan on continuing this tradition and passing it onto my future partner/children.
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Shipper
Kuehne + Nagel
11.2021 - 01.2024
Crew Member
Wingstop
07.2021 - 08.2021
Crew Team Member
Raising Cane's
07.2020 - 05.2021
High School Diploma -
La Joya Community High School
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