Neviah Woods
Morrisville,United States
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
2
2
years of professional experience
Work History
Team Member
CAVA
Morrisville, NC
02.2024 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Worked hard to learn required tasks quickly to maximize performance.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
Volunteer
Food Bank of the Heartland
Omaha, NE
04.2023 - 08.2023
- Provided assistance to staff in the daily operations of the organization.
- Attended weekly meetings to discuss progress and future initiatives.
- Collaborated with other volunteers to create a positive work environment.
- Served as an ambassador for the organization at community outreach events.
Shift Supervisor
Jones Bros Cupcakes
Omaha, NE
05.2022 - 08.2023
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints in a timely manner.
- Developed strategies for improving operational efficiency and customer service levels.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Assisted customers with product selection when needed.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
Education
High School Diploma -
Jordan High School
Durham, NC05-2024
Criminal Justice
Wake Tech Community College
Morrisville, NCSkills
- Computer Skills
- Interacting positively with the public
- Planning and coordinating
- Conflict resolution
- Organization and facility management
- Exercising initiative and good judgment
- Report writing and record keeping
- Cash handling
- Customer Service
- Management
Timeline
Team Member
CAVA
02.2024 - Current
Volunteer
Food Bank of the Heartland
04.2023 - 08.2023
Shift Supervisor
Jones Bros Cupcakes
05.2022 - 08.2023
High School Diploma -
Jordan High School
Criminal Justice
Wake Tech Community College
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