MARIA PAULA CAMPOS REINA
Clermont,Fl
Summary
Bilingual Customer Service Professional with retail and front desk experience. Skilled in managing POS transactions, assisting with product selection, and organizing displays. Committed to enhancing sales performance and efficiently addressing customer complaints. Recognized for teamwork, integrity, and delivering exceptional customer experiences.
Overview
2
2
Languages
2
2
years of professional experience
Work History
SALES ASSOCIATE / CASHIER
Carter's
09.2025 - Current
- Delivered friendly, helpful customer service to enhance the shopping experience.
- Guided customers in product selection and sizing to meet their needs.
- Handle customer transactions accurately and efficiently.
- Organize, restock, and maintain clothing displays.
- Collaborated with team members to ensure efficient service during peak hours. during busy hours and promotions.
CUSTOMER SERVICE
Kratos Management
01.2025 - 06.2025
- Resolved customer concerns promptly, improving overall experience.
- Guided customers in product selection, ordering, billing, and returns to enhance satisfaction.
- Streamlined customer service processes to enhance response times.
FRONT DESK ASSISTANT
Orthoimplant Dental Clinic
05.2024 - 08.2024
- Answered calls and scheduled appointments, ensuring efficient patient flow.
- Greeted and checked in patients, fostering a welcoming front office environment.
- Maintained organized, confidential patient records, supported smooth office operations.
Education
Associate in Arts - Pre-Health
Valencia College
09-2026
Skills
- Cash handling / POS systems
- Point of Sale (POS) systems
- Store merchandising
- Sales techniques
- Customer service
- Customer engagement
- Front desk management
- Collaborative teamwork
- Collaborative teamwork
- Team collaboration
- Personable service
- Sales techniques
Languages
Spanish
First Language
English
Upper Intermediate
B2
Timeline
SALES ASSOCIATE / CASHIER
Carter's
09.2025 - Current
CUSTOMER SERVICE
Kratos Management
01.2025 - 06.2025
FRONT DESK ASSISTANT
Orthoimplant Dental Clinic
05.2024 - 08.2024
Associate in Arts - Pre-Health
Valencia College