Maria Pia Monteiro Barbosa Bertozzo

The 2 years I worked for the bank, I learned the fundamentals of cash handling, sales products like loans, investments, credit cards and open accounts. I would also assist in potential problems that clients might have.

• Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
• Served as a valued member of the bank''s internship program, consistently receiving positive feedback from supervisors and colleagues.
• Streamlined bank processes for improved operational efficiency through detailed analysis and recommendations.