Experienced and dependable employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ready to contribute to a dynamic team and make a positive impact.
Overview
38
38
years of professional experience
Work History
Office Administrator
Pogogeff & Company, CPAs LLC
Fort Lee, NJ
02.2016 - Current
Greeted visitors warmly, handled inquiries and provided general information about the company.
Developed strong relationships with clients through excellent customer service skills.
Provided bookkeeping services to clients through QuickBooks Online or Desktop, customized to their needs.
Provided payroll administration for client accounts through EFTPS and State e-file requirements.
Submitted quarterly and monthly sales tax filing for clients.
Coordinated and managed daily administrative operations of the office.
Compose correspondence such as letters, emails, memos, reports, and other documents in response to IRS and State inquiries.
Maintained customer confidence and protected operations by keeping information confidential.
Resolved billing discrepancies with vendors or customers promptly on client's behalf.
Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies.
Event Specialist
Advantage Sales & Marketing
Elmsford
04.2015 - 01.2016
Engage consumers and promote new, exciting products in store.
Educate on new products, and communicate features and benefits to consumers.
Build strong relationships with store managers and personnel.
Report event activity on a daily basis through an online reporting system.
Set up, breakdown, and clean product demonstration equipment.
Executive Assistant
RK Environmental Services, LLC
Cresskill
09.2013 - 03.2014
Responsible for all recruiting efforts of the organization, including but not limited to screening resumes, scheduling interviews and creating/placing ads with employment services through social medias and advertisements
Support executive staff with internal documentation, SOP and newsletters, coordinate travel arrangements, facilitate trade-show registration, set-up and supplies, manage and record all employee PTO time, perform various other tasks as assigned.
Director of Operations
Perception Research Services, Inc.
Teaneck
01.1987 - 01.2012
Reported directly to the CFO, supported company operations by maintaining office systems
Maintained office services by organizing office operations and procedures; reviewing and approving supply requisitions; assigning and monitoring clerical functions
Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement
Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Responsible for the planning and expenditures of all company events.
Director of Training & Development
Perception Research Services, Inc.
Teaneck
01.1987 - 01.2012
Development and maintenance of various processes and procedures utilized by all employees
Complete understanding of various software packages utilized by the company in order to provide education to employees
Coordinate/conduct training classes for new staff, coordination of analytical development, provide training and workload management for administrative assistants, coordination of interdepartmental projects, maintain communication with HR to ensure proper employee development and support.
Education
BS In Business Administration/Certificate in Marketing -
Caldwell College
Caldwell, NJ
01.1993
Skills
Proficient knowledge of entire Microsoft Office including TEAMS
Expert in QuickBooks Online
Expert in QuickBooks desktop
Bookkeeping
Payroll Administration
Scheduling appointments
Customer Relationship Management (CRM)
Verbal Communication
Event Coordination
Project Management
References
References available upon request.
Timeline
Office Administrator
Pogogeff & Company, CPAs LLC
02.2016 - Current
Event Specialist
Advantage Sales & Marketing
04.2015 - 01.2016
Executive Assistant
RK Environmental Services, LLC
09.2013 - 03.2014
Director of Operations
Perception Research Services, Inc.
01.1987 - 01.2012
Director of Training & Development
Perception Research Services, Inc.
01.1987 - 01.2012
BS In Business Administration/Certificate in Marketing -
Caldwell College
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