MariaPilar Carr
Dallas,GA
Summary
Driven by a goal-oriented approach, I excelled at BDF LawFirm, in the foreclosure billing and collections department, through strategic process improvements and effective communication. My professionalism and ethics, combined with knowledge in debt recovery and invoice processing, significantly contributed to operational excellence and compliance, fostering strong client relationships and financial health. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. I enjoyed my job with BDF, until being laid off in July.
Overview
10
10
years of professional experience
Work History
Billing and Collections Specialist
BDF LawFirm
05.2022 - 07.2024
- Generate and submit over 100 Invoices per day.
- Assisted in audit preparation, providing necessary documentation for thorough review of financial activities.
- Enhanced collections efficiency with prompt follow-ups and clear communication with clients.
- Ensured compliance with regulatory guidelines by staying current on industry standards and adapting practices accordingly.
- Managed high-volume accounts, prioritizing workloads to ensure timely processing of invoices.
Resident Services Specialist
Cortland Partners
10.2014 - 05.2022
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Conducted regular inspections of common areas to identify potential safety hazards or necessary repairs, ensuring timely resolutions.
- Developed partnerships with local businesses for sponsorship opportunities at resident events, strengthening the community''s ties within the neighborhood.
- Increased lease renewal rates by proactively addressing potential issues and offering tailored solutions to residents'' needs.
- Provided exceptional support to disabled residents or those with special needs, ensuring equal access to community amenities and services.
- Boosted resident retention rates through personalized attention and excellent customer service.
Education
High School Diploma -
Stephen Decatur HS
Sigonella, Sicily, Italy06.1989
Skills
- Self Motivated
- Goal and Task Oriented
- Professionalism and Ethics
- Debt recovery
- Invoice Processing
- Billing Software Proficiency
- Goals and performance
- Account Review
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
- Time management abilities
- Continuous Improvement
Timeline
Billing and Collections Specialist
BDF LawFirm
05.2022 - 07.2024
Resident Services Specialist
Cortland Partners
10.2014 - 05.2022
High School Diploma -
Stephen Decatur HS
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