Maria Piveral
Sales Manager
Clarinda,IA
Summary
Dynamic and detail-oriented professional with proven expertise in sales support, procurement, and administrative operations. Over [X] years of experience managing customer relationships, processing orders, and supporting sales teams while simultaneously overseeing strategic sourcing, supplier evaluation, and cost control initiatives. Skilled in negotiating contracts, coordinating vendor relationships, and ensuring timely procurement of raw materials and inventory to meet production and customer demands.
Highly proficient in ERP and CRM systems (Oracle, RAS, Microsoft Dynamics, etc.) for order processing, purchase order management, and data reporting. Adept at handling sales administration tasks such as preparing quotations, tracking shipments, maintaining customer databases, and supporting cross-functional communication between sales, logistics, and finance teams. Experienced in logistics coordination and applying Incoterms for domestic and international shipments.
Strong organizational and multitasking abilities, capable of maintaining accurate records, managing complex schedules, and streamlining office processes to improve operational efficiency. Known for delivering excellent customer service, supporting cost-saving procurement strategies, and enabling smooth sales and supply chain workflows in fast-paced business environments.
Overview
20
20
years of professional experience
Work History
Customer Sales Representative
AKS Precision Ball Co.
01.2022 - 06.2025
- Customer Sales & Relationship Management
Serve as the first point of contact for customers: respond to inquiries, prepare quotes, and process orders.
Build and maintain long-term client relationships through excellent service and proactive communication.
Coordinate with internal teams (production, logistics, finance) to ensure accurate and timely order fulfillment.
Identify sales opportunities with existing customers and upsell related products or services.
- Procurement & Supply Chain Support
Source and procure raw materials and components based on customer orders and production needs.
Evaluate and manage vendor relationships, ensuring cost-effectiveness, quality, and timely delivery.
Monitor inventory levels and assist with planning reorders to meet demand.
Work with the warehouse and production teams to ensure the smooth flow of materials and on-time delivery to customers. - Logistics & Shipping
Coordinate with freight forwarders, customs brokers, and internal logistics teams to arrange domestic and international shipments.
Ensure shipping documents (commercial invoices, packing lists, certificates of origin, etc.) are correctly prepared. Apply correct Incoterms based on customer agreements and shipping terms.
Track shipments and proactively communicate delivery status or delays to customers.
- Administrative & System Support
Maintain accurate records in ERP/CRM systems (Microsoft Dynamics, Oracle, RAS).
Track and follow up on purchase orders, invoices, and delivery schedules.
Prepare reports on sales, inventory, and supplier performance as needed.
ESL Teacher (Remote)
VIPKIDS
05.2017 - 01.2022
- Educated students in basics of English grammar and conversational speaking.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
Sales Asso.
High Tech Electronics
06.2012 - 08.2018
- Sales & Customer Service
Manage incoming inquiries, prepare quotations, and process customer orders.
Maintain relationships with existing clients and support business development activities.
Track orders from inquiry to delivery and ensure customer satisfaction.
Collaborate with the marketing or operations team on promotions or campaigns (if applicable). - Procurement & Purchasing
Source suppliers and purchase goods, materials, or inventory as required.
Obtain competitive quotes and negotiate pricing, payment, and delivery terms.
Maintain purchasing records, supplier information, and product specifications.
Track stock levels and coordinate with inventory or warehouse staff to ensure availability. - Operations Support
Assist with administrative duties, including invoicing, order entry, and filing.
Use ERP or business management software to update sales and purchasing data.
Monitor delivery timelines, track shipments, and follow up on delays or discrepancies.
Support cost control by monitoring supplier performance and pricing trends.
Administrative Clerk
NSK Bearing Plant
08.2011 - 04.2012
- Coordinated procurement activities, including sourcing, purchasing, and tracking of tools, raw materials, and supplies required for daily operations.
- Maintained stock levels of consumables and spare parts in the tool crib; issued tools and materials to technicians, mechanics, or production teams as requested.
- Received incoming shipments, verified contents against purchase orders, and updated inventory systems accurately.
- Created and managed purchase orders, vendor records, and delivery schedules using ERP software, Oracle, RAS, and Excel.
- Performed routine cycle counts and full inventory audits to maintain inventory accuracy and minimize stock variances.
- Managed clerical tasks including data entry, filing, document scanning, and maintaining physical and digital records for procurement and inventory.
- Assisted with general office duties such as answering phones, processing mail, and supporting other departments as needed.
- Ensured compliance with company purchasing policies and health & safety regulations within the storeroom and office environment.
Early Childhood Educator Assistant
Grandma's House Day Care
01.2011 - 08.2011
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
Elementary School Teacher
Academy for Christian Education
08.2009 - 12.2010
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
Sales Administrative Assistant
Suzuki Philippines
01.2008 - 08.2008
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Collected and maintained file of receipts to coordinate expense report submission.
- Streamlined sales processes with efficient data entry and management of client information in the CRM system.
- Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
Marketing and Merchandising Reports Analyst
United Laboratories, Inc.
08.2006 - 01.2008
- Analyzed weekly and monthly sales, inventory, and merchandising performance reports to support marketing and buying decisions.
- Generated actionable insights by tracking product sell-through rates, pricing trends, and promotional performance across retail locations and channels.
Developed and maintained dashboards and reports using Excel, BI tools to visualize merchandising and marketing KPIs. - Collaborated with marketing teams to assess campaign effectiveness, customer response, and ROI based on sales and engagement metrics.
- Worked closely with merchandisers and planners to optimize assortment strategies, product placement, and stock allocation.
- Conducted competitor and market trend analysis to support seasonal planning and category reviews.
- Supported demand forecasting and replenishment planning by providing data-driven recommendations.
- Ensured data accuracy across systems and reports by reconciling POS, inventory, and marketing datasets.
- Created ad hoc reports for leadership teams to support strategic decisions in marketing, buying, and promotions.
Sales Administrative Assistant
Race Ventures Inc.
05.2005 - 08.2006
- Provided administrative support to the sales team, including preparing sales documents, quotations, and contracts.
- Processed customer orders, entered data accurately into CRM and ERP systems, and tracked order status through to delivery.
- Coordinated communication between sales, logistics, finance, and customers to ensure timely order fulfillment.
- Managed sales reports, maintained customer databases, and updated pricing and product information.
- Assisted in scheduling meetings, preparing presentations, and organizing sales events or trade shows.
- Handled customer inquiries and provided basic product information to support sales efforts.
Monitored inventory levels and coordinated with procurement or warehouse teams to resolve supply issues. - Supported sales forecasting by compiling and analyzing sales data and market trends.
- Maintained filing systems, ensured compliance with company policies, and performed general office duties as needed.
Education
Bachelor of Arts - English
University Of Jose Rizal
Mandaluyong City04.2005
Skills
Core Skills Technical Skills
- Interpersonal & Professional Skills
- Customer Sales & Support
- Procurement & Purchasing
- Supply Chain Coordination
- Inventory Management
- Order Processing & Fulfillment
- Vendor & Supplier Relations
- Contract Negotiation
- Cost Reduction & Budget Control
- Data Entry & Record Management
- Administrative & Clerical Support
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- ERP & Procurement Systems
- CRM Platforms (Salesforce, HubSpot)
- Inventory & Order Management Software
- Data Analysis & Reporting
- Excellent Communication & Customer Service
- Problem Solving & Decision Making
- Time Management & Prioritization
- Team Collaboration & Cross-Functional Support
- Attention to Detail & Accuracy
- Negotiation & Relationship Building
- Adaptability in Fast-Paced Environments
Certification
- Sales Essentials Certificate - NSK -AKS, 2022
- CSP - Certified Sales Professional - NSK-AKS, 2022-2024
- CPDW - Certified Professional in Distribution and Warehousing- NSK-AKS, 2022-2024
- CPSP - Certified Professional Sales Person- NSK-AKS, 2023-2024
- Global Procurement and Sourcing Specialization - COURSERA, 2024-2025
- Procurement Organizations - COURSERA, 2024-2025
> Procurement Integration for a Competitive Advantage.
> Types of Procurement Organizations to Achieve Results.
> Procurement Policy and Procedures.
> Establishing Meaningful KPIs (Key Performance Indicators).
Work Ethics and Character References
Leon Regehr - NSK-AKS Plant Manager & Engineer
Contact info: 712 542 7895
Email: regehl@nsk-corp.com
Ruby Thomas - NSK Procurement and Crib Attendant
Contact info: 712 695 2721
email: thomar@nsk-corp.com
Brian Rogers - Page County District 1 Supervisor
Contact info: 712 542 0000
email: hightech@iowatelecom.net
Brian Whipp - Whipp Sales & Service, Inc.
Contact info: 712 542 5114
Allie Wellhausen - Wellhausen Real Estate and Consulting
Contact info: 712 303 7848
Timeline
Customer Sales Representative
AKS Precision Ball Co.
01.2022 - 06.2025
ESL Teacher (Remote)
VIPKIDS
05.2017 - 01.2022
Sales Asso.
High Tech Electronics
06.2012 - 08.2018
Administrative Clerk
NSK Bearing Plant
08.2011 - 04.2012
Early Childhood Educator Assistant
Grandma's House Day Care
01.2011 - 08.2011
Elementary School Teacher
Academy for Christian Education
08.2009 - 12.2010
Sales Administrative Assistant
Suzuki Philippines
01.2008 - 08.2008
Marketing and Merchandising Reports Analyst
United Laboratories, Inc.
08.2006 - 01.2008
Sales Administrative Assistant
Race Ventures Inc.
05.2005 - 08.2006
Bachelor of Arts - English
University Of Jose Rizal